1112275 - Desktop Mac Issue - UX Recommendations

Status: RESOLVED FIXED

(Marketplace Graveyard :: Consumer Pages, defect, P2)

Description

[Stephanie Turner]

Attachment: MacSecurityIssue_v1.0.pdf

UX recommendations for the Desktop Mac Issue

Comment 1

[Philip [:pwalm]]

Attachment: mac-message-app-detail-old.png

Mac warning message: Current app detail page.

Comment 2

[Philip [:pwalm]]

Attachment: mac-message-app-detail.png

Mac warning message: App detail new.

Comment 3

[Philip [:pwalm]]

Attachment: mac-message-list-view.png

Mac warning message: List view.

Comment 4

[Elizabeth Hunt[:ezoehunt]]

Updated message copy and added 2nd version of App Detail page for when app is not available. 

http://people.mozilla.org/~ehunt/mac_security/MacSecurityIssue_v1.1.pdf

Comment 5

[rbloor]

I've added a note to the section "How Open Web Apps for Desktop installs apps" on https://developer.mozilla.org/en-US/Marketplace/Options/Open_web_apps_for_desktop - for the Marketplace Zone, does this seem appropriate? There doesn't seem to be more from a developer perspective, or am I missing something?

Comment 6

[Elizabeth Hunt[:ezoehunt]]

It would be useful to link to the SUMO article as well as the bug. That way, the developer can "see" the issue on SUMO w/o having to hunt around in the bug to figure it out.

The SUMO article is below. I believe this is a draft and not live until the 13th.
https://support.mozilla.org/en-US/kb/mac-security-settings-firefox-marketplace

Comment 7

[Elizabeth Hunt[:ezoehunt]]

Updated IxD to be sitewide banner. See here:
http://people.mozilla.org/~ehunt/mac_security/MacSecurityIssue_v1.2.pdf

Comment 8

[David Durst [:ddurst]]

(In reply to rbloor from comment #5)
> I've added a note to the section "How Open Web Apps for Desktop installs
> apps" on
> https://developer.mozilla.org/en-US/Marketplace/Options/
> Open_web_apps_for_desktop - for the Marketplace Zone, does this seem
> appropriate? There doesn't seem to be more from a developer perspective, or
> am I missing something?

Is it worth linking to this page (and the one in comment #6) from here?: https://support.mozilla.org/en-US/kb/marketplace-apps-firefox-desktop

^^ because that could be the general "Support" link in the footer of marketplace.

Comment 9

[David Durst [:ddurst]]

Actually, that page seems a little bit out of date. But would still be a good starting place for desktop help & desktop issues.

Comment 10

[Richard Bloor]

The link to SUMO "Marketplace apps for Firefox Desktop" was already in place - but I've now added a link to "How do I change my Mac Security Settings so I can open Firefox Marketplace apps?" too.

Comment 11

[David Durst [:ddurst]]

(Noting that Kevin had a nice version of this text (after some grammar conversations) that I rather like: "Your Mac settings may prevent you from installing apps outside the Mac App Store.")