Closed Bug 1130788 Opened 8 years ago Closed 7 years ago
[e10s] Resizing browser causes spinner to appear indefinitely
Resize the browser window. Page content is replaced with a large spinner (progress indicator) and never replaced with the content.
I can not reproduce the issue with a local build Firefox38 (32 bit) on windows7 Can we please have a little bit more context ? 32 or 64 bit build, did you try the safemode/new profile ? Is this a new issue and did it worked in previous nightly builds ? Does this happen independent of the loaded content ?
Sorry for the brevity. - 64 bit build. - Only happens with e10s enabled. - Does not happen in safemode. - Does happen if I disable all addons. - Dose happen after using Refresh Firefox. - New in the last ~36 hours or so. - Independent of content, any page. I think this is the same problem -- at least the same symptom: after restarting FF, restored tabs do not load but instead just show the spinner.
>- Does not happen in safemode and what happens if you just disable the hardware acceleration under options/advanced/general ? The safemode disables not only the addons but also the hardware acceleration
Does not happen with hardware acceleration disabled.
Can you please post the graphic section of about:support ?
Severity: blocker → major
Component: General → Graphics
Product: Firefox → Core
Version: Firefox 38 → Trunk
Adapter Description Intel(R) HD Graphics Family Adapter Drivers igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32 Adapter RAM Unknown Device ID 0x0126 Direct2D Enabled Blocked for your graphics driver version. DirectWrite Enabled false (6.2.9200.16492) Driver Date 11-28-2011 Driver Version 8.882.2.4000 GPU #2 Active false GPU Accelerated Windows 0/1 Basic (OMTC) Blocked for your graphics driver version. Subsys ID 168a103c Vendor ID 0x8086 WebGL Renderer Blocked for your graphics driver version. windowLayerManagerRemote true AzureCanvasBackend skia AzureContentBackend cairo AzureFallbackCanvasBackend cairo AzureSkiaAccelerated 0
For what it's worth, I have switchable graphics and this issue does not happen with the Radeon HD 7690M XT running.
Summary: [e10s] Resizing browser causes content to disappear → [e10s] Resizing browser causes spinner to appear indefinitely
Can you post the about:support for when your 7690M is active?
Adapter Description Radeon (TM) HD 7690M XT Adapter Description (GPU #2) Intel(R) HD Graphics Family Adapter Drivers aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Adapter Drivers (GPU #2) igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32 Adapter RAM 1024 Adapter RAM (GPU #2) Unknown Device ID 0x6740 Device ID (GPU #2) 0x0126 Direct2D Enabled true DirectWrite Enabled true (6.2.9200.16492) Driver Date 11-28-2011 Driver Date (GPU #2) 11-28-2011 Driver Version 8.882.2.4000 Driver Version (GPU #2) 8.882.2.4000 GPU #2 Active false GPU Accelerated Windows 1/1 Direct3D 11 (OMTC) Subsys ID 168a103c Subsys ID (GPU #2) 168a103c Vendor ID 0x1002 Vendor ID (GPU #2) 0x8086 WebGL Renderer Google Inc. -- ANGLE (Radeon (TM) HD 7690M XT Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote true AzureCanvasBackend direct2d 1.1 AzureContentBackend direct2d 1.1 AzureFallbackCanvasBackend cairo AzureSkiaAccelerated 0
George, what's the status on this one? Can we reproduce this with the same config?
Status: UNCONFIRMED → NEW
Ever confirmed: true
Whiteboard: gfx-noted → gfx-noted, hardware accel disabled, hardware info in comment 6
I haven't been able to reproduce it locally but it appears related to the bugs which cover issues with e10s on RDP and virtual machines (e.g. bug 1135247, bug 1128062, etc). I'm currently working on the RDP bug so hopefully that should cover this as well.
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 1147728
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