1169023 - Hardware acceleration corrupts graphics with Intel HD Graphics 3000

Status: VERIFIED WORKSFORME

(Core :: Graphics, defect)

Description

[ross]

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0
Build ID: 20150513174244

Steps to reproduce:

1. Enable hardware acceleration in Firefox
2. Have an Intel HD 3000 card.
3. Visit http://www.weather.com/weather/hourbyhour/l/10001:4:US
4. At the bottom of the hourly forecast table, click "Next 8 hours"


Actual results:

The graphics for the table will flicker a whole bunch, then some of the rows end up with entirely transparent backgrounds. See bad.png in the attached zip file.


Expected results:

The rows all have a background color that fades in after the rows are added to the table.  See good.png in the attached zip file.

Comment 1

[ross]

Attachment: bad.png

Comment 2

[ross]

Attachment: good.png

Comment 3

[ross]

Just some additional information:

- Windows 8.1
- Firefox 38.0.1, but this bug predates that version. 
- This isn't the only place I see this happen. I often see weird things with the background color of a tab(the tab itself) disappearing for a few seconds. I also see Facebook message windows that just randomly disappear.
- I recently updated the drivers for my video card, but it didn't change anything.

And this is the graphics section of about:support:

Adapter Description	Intel(R) HD Graphics 3000
Adapter Description (GPU #2)	NVIDIA GeForce GT 540M
Adapter Drivers	igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Adapter Drivers (GPU #2)	nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Adapter RAM	Unknown
Adapter RAM (GPU #2)	2048
ClearType Parameters	Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50
Device ID	0x0116
Device ID (GPU #2)	0x0df4
Direct2D Enabled	true
DirectWrite Enabled	true (6.3.9600.17795)
Driver Date	1-30-2015
Driver Date (GPU #2)	4-8-2015
Driver Version	9.17.10.4101
Driver Version (GPU #2)	9.18.13.5012
GPU #2 Active	false
GPU Accelerated Windows	1/1 Direct3D 11 (OMTC)
Subsys ID	050e1028
Subsys ID (GPU #2)	050e1028
Vendor ID	0x8086
Vendor ID (GPU #2)	0x10de
WebGL Renderer	Google Inc. -- ANGLE (Intel(R) HD Graphics 3000 Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote	true
AzureCanvasBackend	direct2d 1.1
AzureContentBackend	direct2d 1.1
AzureFallbackCanvasBackend	cairo
AzureSkiaAccelerated	0
(#0) Error	[D2D1.1] 4CreateBitmap failure Size(39,13176) Code: 0x80070057
(#1) Error	[D2D1.1] 4CreateBitmap failure Size(39,13176) Code: 0x80070057

Comment 4

[ross]

- Also I don't have this issue with any other program, browser or otherwise.
- And yes the problem is resolved if I launch Firefox using the nvidia card instead.

Comment 5

[Bas Schouten (:bas.schouten)]

Very likely to be a dupe of bug 1160070 and some of the related issues.

Comment 6

[Kyle Fung]

Can you still reproduce this issue with the latest nightly (41.0a1 (2015-06-16))? I can't seem to reproduce using Windows 8.1 with Intel HD 3000 and FF38.

Comment 7

[ross]

(In reply to kfung from comment #6)
> Can you still reproduce this issue with the latest nightly (41.0a1
> (2015-06-16))? I can't seem to reproduce using Windows 8.1 with Intel HD
> 3000 and FF38.

Installed the nightly, was unable to reproduce!

Comment 8

[ross]

Any idea what the actual problem was? Anything I can do to resolve this before v40 releases besides using the nightly?

Comment 9

[Kyle Fung]

The fix should have come from fixing Bug 1160070. Aurora should get the fix soon. If you set gfx.direct2d.use1_1 to false in about:config, the problems shouldn't show themselves.

Comment 10

[ross]

(In reply to kfung from comment #9)
> The fix should have come from fixing Bug 1160070. Aurora should get the fix
> soon. If you set gfx.direct2d.use1_1 to false in about:config, the problems
> shouldn't show themselves.

Thanks!