Closed Bug 1186394 Opened 9 years ago Closed 9 years ago

38.2.0 imap account gets mail on startup, and then stops getting new mail

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Version:
38 Branch
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 1196662

People

(Reporter: o2733231, Unassigned)

Details

(Keywords: regression, Whiteboard: [regression:38.2.0][dupme]) 

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0
Build ID: 20150630154324

Steps to reproduce:

Add a new account with aol.com


Actual results:

Doesn't work on thunderbird


Expected results:

work properly. Version 38.1.0
Tested with K-@ Mail Pro for android and works flawlessly with IMAP.
Do you get the same error as bug 1186664?
Does the problem occur if you have WINDOWS started in safe mode?
  - win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
Flags: needinfo?(o2733231)
When you select youremail@aol.com after adding it nothing happens (should start syncing). You have to close and reopen Thunderbird so it syncs for the first time.
Flags: needinfo?(o2733231)
So you did not have trouble creating the account?
The problem was only getting new mail - if the account is pop you had to restart Thunderbird to get new mail?
Flags: needinfo?(o2733231)
If I click inbox it syncs the account for the first time, but selecting only youremail@server.com doesn't. Restarting I don't have to select Inbox for it to sync.
Flags: needinfo?(o2733231)
Keywords: regression
Summary: Unable to configure properly IMAP aol.com → 38.2.0 pop account gets mail on startup, and then stops getting new mail
Whiteboard: [regression:38.2.0][dupme]
o2627091,
youremail@aol.com is an imap account?
(In reply to Wayne Mery (:wsmwk, use Needinfo for questions) from comment #6)
> o2627091,
> youremail@aol.com is an imap account?

Yes it is. imap.aol.com at port 993; SSL/TLS; normal password
(In reply to o2627091@rtrtr.com from comment #7)
> Yes it is. imap.aol.com at port 993; SSL/TLS; normal password

If so, your problem may be bug 1196662 if your problem started to occur from Tb 38.2.0.
  bug 1196662 : Regression by Tb 38.2.0.
  problem looks resolved by paatch for Bug 1182831(typo in autosync.js) and autosync is feature for imap.
And, your string of "pop" in bug summary is sufficiently misleading(rather Wrong).
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Depends on: 1196662
Resolution: --- → DUPLICATE
Summary: 38.2.0 pop account gets mail on startup, and then stops getting new mail → 38.2.0 imap account gets mail on startup, and then stops getting new mail
No longer depends on: 1196662
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