1197214 - attempted shutdown then crash in shutdownhang | libsystem_kernel.dylib@0x16166

Status: RESOLVED WORKSFORME

(Thunderbird :: General, defect)

Description

[Axel Hecht [:Pike]]

This bug was filed from the Socorro interface and is 
report bp-914ec288-12f9-4c0d-956a-aa6d12150821.
=============================================================

Thunderbird/42.0a2 20150820004006 consumes 100% CPU, and when trying to shut it down, it crashes.

Happened twice today.

Comment 1

[Wayne Mery (:wsmwk)]

Axel, still seeing this?

Comment 2

[Axel Hecht [:Pike]]

9-16 is the latest in my list, https://crash-stats.mozilla.com/report/index/8d23e692-75b7-414c-9f23-4ccde2150917, but there are newer ones on crashstats for Tb 42, too.

Comment 3

[Wayne Mery (:wsmwk)]

(In reply to Axel Hecht [:Pike] from comment #2)
> 9-16 is the latest in my list,
> https://crash-stats.mozilla.com/report/index/8d23e692-75b7-414c-9f23-
> 4ccde2150917, but there are newer ones on crashstats for Tb 42, too.

matches stack of original crash report

0 	XUL	mozilla::(anonymous namespace)::RunWatchdog(void*)	toolkit/components/terminator/nsTerminator.cpp
1 	libnss3.dylib	_pt_root	nsprpub/pr/src/pthreads/ptthread.c
Ø 2 	libsystem_pthread.dylib	libsystem_pthread.dylib@0x4059	
Ø 3 	libsystem_pthread.dylib	libsystem_pthread.dylib@0x3fd6	
Ø 4 	libsystem_pthread.dylib	libsystem_pthread.dylib@0x13ec	
5 	libnss3.dylib	libnss3.dylib@0x201cef

Comment 4

[aleth [:aleth]]

Bug 1199957, maybe?

Comment 5

[Axel Hecht [:Pike]]

I only have IMAP and NNTP accounts in thunderbird.

Comment 6

[Wayne Mery (:wsmwk)]

What's your older crash IDs. Any prior to 2015-07-14?

Comment 7

[Axel Hecht [:Pike]]

Hard to tell. In particular because going through my crash-reports hangs thunderbird :-(

I also have a ton of reasons why tb crashes, so it's a long list.

Comment 8

[Wayne Mery (:wsmwk)]

Hi Axel. Have your crashes stopped?  And which version are you running?

Comment 9

[Axel Hecht [:Pike]]

Haven't seen these in a while, I'm now dogfooding the localized Daily.

Comment 10

[Wayne Mery (:wsmwk)]

Nice!
When did it go away - with a thunderbird update? Or an OS update?

Comment 11

[Axel Hecht [:Pike]]

TBH, I don't know. All about:crashes shows me still is

bp-f6a5d584-9273-4ef4-8ac7-055ab2160921
	21/09/16	23:20
bp-fb9f2722-2f65-43c5-896a-e1ce02160918
	18/09/16	16:12
bp-6b6c09d4-5002-42ef-bc98-f2aa22160830
	30/08/16	14:44
bp-879b7fd7-d12a-48fa-b60f-097a02160705
	05/07/16	07:12
bp-9d63cc2e-3ab0-44f5-a53e-583062160313
	13/03/16	09:35
bp-c74c55e4-2e93-42d0-8167-c0c5a2160107
	07/01/16	23:29

As you can see, Daily has been pretty stable on me.

Comment 12

[Calum Mackay]

My last crash for this was:

Build ID	20161008

https://crash-stats.mozilla.com/report/index/c1afb0b7-7a86-46f7-984f-e29b62161010

Comment 13

[Wayne Mery (:wsmwk)]

(In reply to Axel Hecht [:Pike] from comment #11)
>...
> As you can see, Daily has been pretty stable on me.

we like stability!   (I also use daily)


(In reply to Calum Mackay from comment #12)
> My last crash for this was:
> 
> Build ID	20161008
> 
> https://crash-stats.mozilla.com/report/index/c1afb0b7-7a86-46f7-984f-
> e29b62161010

That claims to be a horribly old 46.0a1, so I wouldn't attach much credence to whether that indicates the problem is gone in current versions.


FWIW, the most recent nightly build to crash with this signature is 20161018191444 in bp-b916a940-ee36-43dc-a571-e84202161019
from https://crash-stats.mozilla.com/signature/?product=Thunderbird&release_channel=%21release&signature=shutdownhang%20%7C%20libsystem_kernel.dylib%400x16db6&date=%3E%3D2016-07-28T12%3A09%3A14.000Z&date=%3C2016-10-28T12%3A05%3A00.000Z&_columns=date&_columns=product&_columns=version&_columns=build_id&_columns=platform&_columns=reason&_columns=address&_sort=-build_id&_sort=-date&page=1

But the nightly crash rate is low, so it may be some weeks before we can say whether the problem is gone from nightly

Comment 14

[Calum Mackay]

(In reply to Wayne Mery (:wsmwk, NI for questions) from comment #13)
> (In reply to Axel Hecht [:Pike] from comment
> (In reply to Calum Mackay from comment #12)
> > My last crash for this was:
> > 
> > Build ID	20161008
> > 
> > https://crash-stats.mozilla.com/report/index/c1afb0b7-7a86-46f7-984f-e29b62161010
> 
> That claims to be a horribly old 46.0a1, so I wouldn't attach much credence
> to whether that indicates the problem is gone in current versions.

Not sure where you got that from? The above crash is from 52.0a1, as it says in the report?

I must be misunderstanding, sorry…

Comment 15

[Wayne Mery (:wsmwk)]

(In reply to Calum Mackay from comment #14)
> (In reply to Wayne Mery (:wsmwk, NI for questions) from comment #13)
> > (In reply to Axel Hecht [:Pike] from comment
> > (In reply to Calum Mackay from comment #12)
> > > My last crash for this was:
> > > 
> > > Build ID	20161008
> > > 
> > > https://crash-stats.mozilla.com/report/index/c1afb0b7-7a86-46f7-984f-e29b62161010
> > 
> > That claims to be a horribly old 46.0a1, so I wouldn't attach much credence
> > to whether that indicates the problem is gone in current versions.
> 
> Not sure where you got that from? The above crash is from 52.0a1, as it says
> in the report?
> 
> I must be misunderstanding, sorry…

Thanks for pointing that out.  My bad. I must have been looking at axel's https://crash-stats.mozilla.com/report/index/c74c55e4-2e93-42d0-8167-c0c5a2160107 which is 46.0a1