1204321 - crash in CDevice::DriverInternalErrorCB(long)

Status: REOPENED

(Core :: Graphics, defect, P3)

Description

[[:philipp]]

This bug was filed from the Socorro interface and is 
report bp-8b63a90b-5a78-425b-b227-97e0d2150905.
=============================================================
Crashing Thread
Frame 	Module 	Signature 	Source
0 	kernelbase.dll 	RaiseException 	
1 	d3d10_1core.dll 	CDevice::DriverInternalErrorCB(long) 	
2 	d3d10_1core.dll 	CDevice::UMSetError_(D3D10DDI_HRTCORELAYER, long) 	
Ø 3 	igd10iumd32.dll 	igd10iumd32.dll@0x1082da 	
4 	d3d10_1core.dll 	CBaseResource<ID3D10Texture1D, 6>::FinalConstruct(D3D10DDIARG_CREATERESOURCE const&, SD3D10SharedResourceCreationArgs const*, D3D10DDI_HRTRESOURCE) 	
5 	d3d10_1core.dll 	CBuffer<4>::FinalConstruct(SBufferConstructorArgs const&) 	
6 	d3d10_1core.dll 	CLayeredObject<CBuffer<0> >::CreateInstance(SBufferConstructorArgs const&, void*, void*, _GUID const&, void**) 	
7 	d3d10_1core.dll 	CDevice::CreateLayeredChild(unsigned int, void const*, unsigned long, ILayeredUseCounted*, _GUID const&, void**) 	
8 	d3d10_1core.dll 	CBridgeImpl<IDXGILayeredDevice, IDXGILayeredDevice, CLayeredObject<CDevice> >::CreateLayeredChild(unsigned int, void const*, unsigned long, ILayeredUseCounted*, _GUID const&, void**) 	
9 	dxgi.dll 	CD3D10LayeredChild<ID3D10DeviceChild, CD3D10Device, 64>::FinalConstruct(ED3D10DeviceChildType, SLayeredArgs const*, unsigned long, ILayeredUseCounted*, _GUID const&) 	
10 	dxgi.dll 	CD3D10DeviceChild<IDXGIResource>::FinalConstruct(ED3D10DeviceChildType, SLayeredArgs const*, unsigned long, ILayeredUseCounted*) 	
11 	dxgi.dll 	CD3D10Resource::FinalConstruct(CD3D10Resource::TConstructorArgs const&) 	
12 	dxgi.dll 	CLayeredObject<CD3D10Resource>::CreateInstance(CD3D10Resource::TConstructorArgs const&, void*, void*, _GUID const&, void**) 	
13 	dxgi.dll 	CD3D10Resource::LUCCompleteLayerConstruction() 	
14 	dxgi.dll 	CBridgeImpl<IDXGILayeredDevice, IDXGILayeredDevice, CLayeredObject<CD3D10Device> >::CreateLayeredChild(unsigned int, void const*, unsigned long, ILayeredUseCounted*, _GUID const&, void**) 	
15 	d3d10_1core.dll 	CD3D10LayeredChild<ID3D10Texture3D, NMultithread::CDevice, 16>::FinalConstruct(ED3D10DeviceChildType, SLayeredArgs const*, unsigned long, ILayeredUseCounted*, _GUID const&) 	
16 	d3d10_1core.dll 	NMultithread::CBuffer::FinalConstruct(NMultithread::CBuffer::TConstructorArgs const&) 	
17 	d3d10_1core.dll 	CLayeredObject<NMultithread::CBuffer>::CreateInstance(NMultithread::CBuffer::TConstructorArgs const&, void*, void*, _GUID const&, void**) 	
18 	d3d10_1core.dll 	NMultithread::CDevice::CreateLayeredChild(unsigned int, void const*, unsigned long, ILayeredUseCounted*, _GUID const&, void**) 	
19 	d3d10_1core.dll 	CBridgeImpl<IDXGILayeredDevice, IDXGILayeredDevice, CLayeredObject<NMultithread::CDevice> >::CreateLayeredChild(unsigned int, void const*, unsigned long, ILayeredUseCounted*, _GUID const&, void**) 	
20 	dxgi.dll 	NOutermost::CDeviceChild::FinalConstruct(NOutermost::CDeviceChild::TConstructorArgs const&) 	
21 	dxgi.dll 	CUseCountedObject<NOutermost::CDeviceChild>::CUseCountedObject<NOutermost::CDeviceChild>(void*, NOutermost::CDeviceChild::TConstructorArgs const&, NOutermost::CDevice*, _GUID const&, void**) 	
22 	dxgi.dll 	CUseCountedObject<NOutermost::CDeviceChild>::CreateInstance(NOutermost::CDeviceChild::TConstructorArgs const&, NOutermost::CDevice*, void*, void*, _GUID const&, void**) 	
23 	dxgi.dll 	NOutermost::CDevice::CreateLayeredChild(unsigned int, void const*, unsigned long, ILayeredUseCounted*, _GUID const&, void**) 	
24 	d3d10_1core.dll 	CDevice::CreateBuffer_Worker(D3D10_BUFFER_DESC const*, D3D10_SUBRESOURCE_DATA const*, ID3D10Buffer**, SD3D10SharedResourceCreationArgs const*) 	
25 	d3d10_1core.dll 	CDevice::ID3D10Device1_CreateBuffer_(ID3D10Device1*, D3D10_BUFFER_DESC const*, D3D10_SUBRESOURCE_DATA const*, ID3D10Buffer**) 	
26 	d3d10_1core.dll 	NMultithread::CDevice::CreateBuffer(D3D10_BUFFER_DESC const*, D3D10_SUBRESOURCE_DATA const*, ID3D10Buffer**) 	
27 	d3d10_1.dll 	D3D10Effects::CEffect::BindToDevice(ID3D10Device*) 	
28 	d3d10_1.dll 	CreateEffectFromCompiledBuffer(void*, unsigned int, unsigned int, ID3D10Device*, ID3D10EffectPool*, ID3D10Effect**) 	
29 	xul.dll 	cairo_d2d_create_device_from_d3d10device 	gfx/cairo/cairo/src/cairo-d2d-surface.cpp
30 	xul.dll 	gfxWindowsPlatform::CreateDevice(nsRefPtr<IDXGIAdapter1>&, int) 	gfx/thebes/gfxWindowsPlatform.cpp
31 	xul.dll 	gfxWindowsPlatform::VerifyD2DDevice(bool) 	gfx/thebes/gfxWindowsPlatform.cpp
32 	xul.dll 	gfxWindowsPlatform::UpdateRenderMode() 	gfx/thebes/gfxWindowsPlatform.cpp
33 	xul.dll 	_SEH_epilog4 	f:/dd/vctools/crt/crtw32/misc/i386/sehprolg4.asm:123
34 	firefox.exe 	firefox.exe@0x43cf 	
35 	ntdll.dll 	LdrpAppendToForwarderList 	
36 	ntdll.dll 	_RtlUserThreadStart

this crash signature has returned on windows 7 since firefox 39, nearly exclusively with intel gpus...

https://crash-stats.mozilla.com/search/?date=%3E2015-01-01&signature=~CDevice%3A%3ADriverInternalErrorCB%28long%29&version=40.0.3&version=40.0.2&version=40.0.1&version=40.0&version=39.0.3&version=39.0&_facets=signature&_facets=version&_facets=app_notes&_facets=adapter_vendor_id&_facets=adapter_driver_version&_columns=date&_columns=signature&_columns=product&_columns=version&_columns=build_id&_columns=platform#facet-adapter_vendor_id

Comment 1

[Milan Sreckovic [:milan] (needinfo for best results)]

We did some brush work in bug 1160070, but that should only be 40 and later.

Comment 2

[Bas Schouten (:bas.schouten)]

(In reply to Milan Sreckovic [:milan] from comment #1)
> We did some brush work in bug 1160070, but that should only be 40 and later.

This will disappear when we disable D2D 1.0, I suggest we wait for that unless it becomes high volume.

Comment 3

[(Away)]

(In reply to Bas Schouten (:bas.schouten) from comment #2)
> (In reply to Milan Sreckovic [:milan] from comment #1)
> > We did some brush work in bug 1160070, but that should only be 40 and later.
> 
> This will disappear when we disable D2D 1.0, I suggest we wait for that
> unless it becomes high volume.

For the benefit of those who don't have all the context... when do you plan to disable it? Is there a bug number?

Comment 4

[Bas Schouten (:bas.schouten)]

(In reply to dmajor (away) from comment #3)
> (In reply to Bas Schouten (:bas.schouten) from comment #2)
> > (In reply to Milan Sreckovic [:milan] from comment #1)
> > > We did some brush work in bug 1160070, but that should only be 40 and later.
> > 
> > This will disappear when we disable D2D 1.0, I suggest we wait for that
> > unless it becomes high volume.
> 
> For the benefit of those who don't have all the context... when do you plan
> to disable it? Is there a bug number?

D2D 1.0 was disabled in bug 1208465.

Comment 5

[BugBot [:suhaib / :marco/ :calixte]]

Crash volume for signature 'CDevice::DriverInternalErrorCB':
 - nightly (version 50): 0 crash from 2016-06-06.
 - aurora  (version 49): 3 crashes from 2016-06-07.
 - beta    (version 48): 449 crashes from 2016-06-06.
 - release (version 47): 387 crashes from 2016-05-31.
 - esr     (version 45): 6 crashes from 2016-04-07.

Crash volume on the last weeks:
             Week N-1   Week N-2   Week N-3   Week N-4   Week N-5   Week N-6   Week N-7
 - nightly          0          0          0          0          0          0          0
 - aurora           0          2          0          0          0          0          0
 - beta            70         70         55         70         49         71         31
 - release         62         52         62         53         54         60         19
 - esr              5          1          0          0          0          0          0

Affected platform: Windows

Comment 6

[BugBot [:suhaib / :marco/ :calixte]]

Crash volume for signature 'CDevice::DriverInternalErrorCB':
 - nightly (version 51): 0 crashes from 2016-08-01.
 - aurora  (version 50): 1 crash from 2016-08-01.
 - beta    (version 49): 252 crashes from 2016-08-02.
 - release (version 48): 121 crashes from 2016-07-25.
 - esr     (version 45): 8 crashes from 2016-05-02.

Crash volume on the last weeks (Week N is from 08-22 to 08-28):
            W. N-1  W. N-2  W. N-3
 - nightly       0       0       0
 - aurora        1       0       0
 - beta        103      56      28
 - release      43      33      13
 - esr           1       0       0

Affected platform: Windows

Crash rank on the last 7 days:
           Browser   Content     Plugin
 - nightly
 - aurora  #861
 - beta    #156      #462
 - release #460      #418
 - esr     #3142

Comment 7

[BugBot [:suhaib / :marco/ :calixte]]

Crash volume for signature 'CDevice::DriverInternalErrorCB':
 - nightly (version 52): 0 crashes from 2016-09-19.
 - aurora  (version 51): 1 crash from 2016-09-19.
 - beta    (version 50): 408 crashes from 2016-09-20.
 - release (version 49): 291 crashes from 2016-09-05.
 - esr     (version 45): 2 crashes from 2016-07-25.

Crash volume on the last weeks (Week N is from 10-17 to 10-23):
            W. N-1  W. N-2  W. N-3  W. N-4
 - nightly       0       0       0       0
 - aurora        0       0       1       0
 - beta        118     127     105      16
 - release      85      87      62      21
 - esr           0       0       0       0

Affected platform: Windows

Crash rank on the last 7 days:
           Browser   Content   Plugin
 - nightly
 - aurora
 - beta    #128      #606      #82
 - release #629      #746      #1005
 - esr

Comment 8

[BugBot [:suhaib / :marco/ :calixte]]

Closing because no crashes reported for 12 weeks.

Comment 9

[BugBot [:suhaib / :marco/ :calixte]]

Closing because no crashes reported for 12 weeks.

Comment 10

[Calixte Denizet (:calixte)]

There are still some crashes so reopen it.

Comment 11

[Sebastian Hengst [:aryx] (needinfo me if it's about an intermittent or backout)]

Similar to bug 768395. Crashes on Windows 7 and almost exclusively with Firefox in 32-bits. Most crashes with Intel Xeon (almost all crashes with Intel).

Comment 12

[BugBot [:suhaib / :marco/ :calixte]]

The severity field is not set for this bug.
:bhood, could you have a look please?

For more information, please visit BugBot documentation.

Comment 13

[Bob Hood [:bhood]]

:philipp, is this behavior still present on your system with the current release of Firefox (115)?

Comment 14

[[:philipp]]

i filed the bug back then based on a pattern observable in crash stats data, not because my system was affected or i had a way to reproduce the problem myself.
these kind of crashes are still ongoing, but since they happen exclusively on windows 7 it's probably not realistic that something would be done about them still.