1238341 - Thunderbird Unified Inbox paint problem/Whited Out as Cursor Moves down Message List

Status: RESOLVED INCOMPLETE

(Thunderbird :: Folder and Message Lists, defect)

Description

[Peter Inghels]

Attachment: Thunderbird Unified Inbox White Out.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:43.0) Gecko/20100101 Firefox/43.0
Build ID: 20160105164030

Steps to reproduce:

Start TB, click on the unified Inbox, move cursor down list of messages.


Actual results:

As I moved the cursor down the message list, the e-mails are "whited out" one by one as the cursor travels over them, so that nothing readable remains. This does not happen in the non-unified view.


Expected results:

The message titles and info should be visible.

Comment 1

[Wayne Mery (:wsmwk)]

See "Use Hardware Acceleration" at Tools | options | Advanced | General.
If it is enabled, disable and restart.
If it is disabled, enable and restart.
better results?

Comment 2

[Peter Inghels]

Unfortunately, enabling/disabling this option does not appear to make any difference.

Comment 3

[ricardo]

for me also not solved

Comment 4

[Wayne Mery (:wsmwk)]

https://support.mozilla.org/en-US/questions/1103444 seems to report something similar

(In reply to ricardo from comment #3)
> for me also not solved

did it start in a specific version?

Comment 5

[ricardo]

I did not pay attention when this started happening, but I can guarantee it was from a month ago

Comment 6

[Peter Inghels]

Just checked and found that the problem is still there in Thunderbird 38.6.0.

Comment 7

[Wayne Mery (:wsmwk)]

Please copy the video part of help | troubleshooting into this bug report.
Do you see it also in version 45?

Comment 8

[Peter Inghels]

Just checked and found that the problem is still there in Thunderbird 45.0.

Comment 10

[Jorg K (CEST = GMT+2)]

Try what was suggested in bug 1269272 comment #1, that is, delete "smart mailboxes" from your mail storage.

That fixed it for the reporter of that bug and for me, when I had the same problem on my unified inbox a while ago.

Comment 11

[Wayne Mery (:wsmwk)]

reporter seems to be gone