Closed
Bug 1247831
Opened 9 years ago
Closed 9 years ago
TB 45.0b1 beta. Unable to "paste" text into the composition window. W7.32. V44.0b1 is fine
Categories
(Thunderbird :: Message Compose Window, defect)
Tracking
(Not tracked)
RESOLVED
INVALID
People
(Reporter: jrichardnickel, Unassigned)
Details
(Whiteboard: [addon:QuoteAndComposeManager])
User Agent: Mozilla/5.0 (Windows NT 6.1; rv:44.0) Gecko/20100101 Firefox/44.0
Build ID: 20160123151951
Steps to reproduce:
Copied text and link from web page. Unable to paste either text or link into new email in Write window. Control V does not paste either.
Actual results:
Nothing. No further indication at all.
Expected results:
The text and/or link should have been pasted into the new email. It pastes OK into other apps - Notepad, Word.
Severity: normal → major
OS: Unspecified → Windows 7
Hardware: Unspecified → x86
Comment 1•9 years ago
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||
I'm running 45. no trouble here.
does it happen for both plain text and formatted compose? (hold SHIFT, click "write message")
does it also happen in safe mode?
https://support.mozilla.org/en-US/kb/safe-mode-thunderbird?redirectlocale=en-US&redirectslug=safe-mode
anything in Tools | Error Console?
Component: Untriaged → Message Compose Window
Flags: needinfo?(jrichardnickel)
Yes, it happens for both plain text and formatted compose.
It appears to work normally in safe mode.
(How do I copy/paste Error Console entries to you?)
Flags: needinfo?(jrichardnickel)
Further. After a message has been composed, clicking on "Sent" has no effect whatsoever - nothing happens.
Comment 4•9 years ago
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Not happening in safe mode is an indicator that some addon or some setting is inteferring
I now note that Lightning "is incompatible with Thunderbird 44.0" and has been disabled. I'm certain that it was working prior to the installation of TB45.0b1.
Comment 6•9 years ago
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Here's another user reporting problems with paste in TB 45 due to an add-on (QuoteAndComposeManager):
Bug 1247516 comment #12.
Please give us a list of all the add-ons you're using.
As for Lightning: It should have automatically updated to the version compatible with TB 45, that is Lightning 4.7. If not, download it here:
https://addons.mozilla.org/thunderbird/downloads/file/395996/lightning-4.7b1-sm+tb-windows.xpi?src=version-history or visit:
https://addons.mozilla.org/en-US/thunderbird/addon/lightning/versions/?page=1#version-4.7b1
Updated•9 years ago
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Summary: TB 45.0b1 beta. Unable to "paste" text into the "Write" window. W7.32. V44.0b1 is fine. Reverting. → TB 45.0b1 beta. Unable to "paste" text into the composition window. W7.32. V44.0b1 is fine
(In reply to Jorg K (GMT+1) from comment #6)
> Here's another user reporting problems with paste in TB 45 due to an add-on
> (QuoteAndComposeManager):
> Bug 1247516 comment #12.
> Please give us a list of all the add-ons you're using.
>
> As for Lightning: It should have automatically updated to the version
> compatible with TB 45, that is Lightning 4.7. If not, download it here:
> https://addons.mozilla.org/thunderbird/downloads/file/395996/lightning-4.7b1-
> sm+tb-windows.xpi?src=version-history or visit:
> https://addons.mozilla.org/en-US/thunderbird/addon/lightning/versions/
> ?page=1#version-4.7b1
Disaabled all add-ons then added them back one at a time with restarts each time - leaving "QuoteAndComposeManager" until the last. All previous add-ons worked normally - except QuoteAndComposeManager - which therefore appears to be the culprit. Thanks for your assistance.
Do you still want a list of my add-ons?
Comment 8•9 years ago
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No, thank you. Please contact the add-on author.
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Resolution: --- → INVALID
Updated•9 years ago
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Whiteboard: [add-on:QuoteAndComposeManager]
Updated•9 years ago
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Whiteboard: [add-on:QuoteAndComposeManager] → [addon:QuoteAndComposeManager]
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Description
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