Closed Bug 1260533 Opened 8 years ago Closed 8 years ago

Autophone - nexus-6p-6 network disconnected

Categories

(Infrastructure & Operations Graveyard :: NetOps: Office Wireless, task)

task
Not set
normal

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: bc, Assigned: van)

References

Details

Attachments

(1 file)

nexus-6p-6 began losing its network connection this morning and has not been able to recover. The symptom where it reboots is due to its automatic recovery strategy where it copies a good copy of the wpa_supplicant.conf to /data/misc/wifi and then reboots. This has been helpful in the past when network disconnections happen due to a corrupted wpa_supplicant.conf file but does not help in cases where the disconnection is due to a weak signal.

I've disable the device which should mean that it will not attempt to recover by rebooting.

The attached dumpsys wifi output shows an RSSI of -80 for the 5Ghz ateam ssid which is typically too weak to be useful.
i'll take a look at this tomorrow during my next mtv2 trip.
Assignee: network-operations → vle
:bc, i was busy all day in the data center. i'll make a trip to mtv2 tomorrow for this phone, apologies for the delay.
Flags: needinfo?(vle)
not sure why this phone is having authentication problems. i had to forget the ateam network and re-enter for it to work. phone now has a valid IP.
Status: NEW → RESOLVED
Closed: 8 years ago
Flags: needinfo?(vle)
Resolution: --- → FIXED
Thanks.
See Also: → 1261695
Product: Infrastructure & Operations → Infrastructure & Operations Graveyard
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