1280424 - 'Reply-To' should override 'Reply List'

Status: UNCONFIRMED

(Thunderbird :: Message Compose Window, defect)

Description

[Charles]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0
Build ID: 20160604131506

Steps to reproduce:

Found list message (on thunderbird-support mail list) with explicit 'Reply-To' set to the sender rather than the list


Actual results:

Observed that the 'Smart Reply' button still shows 'Reply List', and clicking it sets the reply to the list rather than the explicitly set 'Reply-To'.


Expected results:

The 'Smart Reply' button should be smarter.

It should detect the explicitly set 'Reply-To', and give that precedence over 'Reply List'.

Comment 1

[Jim Porter (:squib)]

This has nothing to do with the (unfortunately named*) smart reply button; updating bug title.

* I named it. :(

Comment 2

[David E. Ross]

Windows 7 Ultimate
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.1.1 
Protocols:  POP3 and SMTP

It appears that the Reply-To header field is simply ignored.  I received a message through the group E-mail address [e-mail].  When I replied, the reply was addressed to the sender (the From header field) even though there was a Reply-To: [e-mail] header field.

Comment 3

[David E. Ross]

Apparently, the problem is not as simple as I thought.  I tried the following test.  

1.  I changed the settings of my primary E-mail account to have a Reply-To address that is an alternate identity within that account.  

2.  I sent a test E-mail message to my secondary E-mail account (an account at a different ISP than my primary account).  

3.  I received that test message at my secondary account and replied to it.  

4.  The reply was received at my primary account.  

Both the To and the Envelope-to header fields contained the E-mail address of my alternate identity.  The E-mail address for the primary identity in my primary account did not appear anywhere in the source of the reply message.  Thus, my comment #2 in this bug report is not valid.  

I have saved the message from [e-mail] in case it might prove useful in diagnosing or testing this bug report.

Comment 4

[MarkSG]

(In reply to David E. Ross from comment #2)

> It appears that the Reply-To header field is simply ignored.  I received a
> message through the group E-mail address [e-mail].  When I
> replied, the reply was addressed to the sender (the From header field) even
> though there was a Reply-To: [e-mail] header field.

That's explicitly stated in the v52 release notes:

"When replying to a mailing list, reply will be sent to address in From header ignoring Reply-to header"

That's the wrong behaviour, of course, so hopefully that will be fixed soon. But it looks like the ignoring of Reply-to on list mail is having other strange effects.

Comment 5

[Rick Jones]

I've been having this problem myself, and it appears to be a contentious issue. See bug 1309486. There is a config-editor option in TB 52.4 onwards - see bug 1392371. This has resolved the problem for me.

The problem with the "new functionality" described in bug 1309486 is it assumes you get the option to reply-to-list. In the case of emails from Google groups, there is no Reply-list header, so "Reply to list" in the menu is greyed out. Google obviously doesn't expect Reply-to to be ignored.

In my view, the logic of ignoring Reply-to should only operate if Reply-list is present. If not, then Reply-to should be respected.

Comment 6

[Magnus Melin [:mkmelin]]

(In reply to Rick Jones from comment #5)
> In my view, the logic of ignoring Reply-to should only operate if Reply-list
> is present. If not, then Reply-to should be respected.

That's how it works yes.

Comment 7

[Joseph Reagle]

I am using 52.6.0 and when I get an email from an email list, Thunderbird uses the "From:" (rather than "Reply-To:") header to populate the "To:" when I hit `Reply` (command-R).

When I hit `Reply to all` it appears to use the "From:" and the "Reply-To:".

Here's some headers from an example message (with "FROM:" address redacted):

```
Sender: [e-mail]
From: John MACFARLANE <REDACTED>
Date: Wed, 31 Jan 2018 16:05:07 -0800
To: [e-mail]
Subject: Re: Regression in placement of punctuation, quotation, and citation?
Message-ID: <20180201000507.GB89826@protagoras>
References: <[e-mail]>
MIME-Version: 1.0
Content-Type: text/plain; charset="UTF-8"; format=flowed
Content-Disposition: inline
Content-Transfer-Encoding: quoted-printable
In-Reply-To: <[e-mail]>
X-PGP-Key: http://johnmacfarlane.net/jgm.asc
User-Agent: Mutt/1.9.1 (2017-09-22)
X-Original-Sender: REDACTED
Reply-To: [e-mail]
Precedence: list
Mailing-list: list [e-mail]; contact [e-mail]
List-ID: <pandoc-discuss.googlegroups.com>
X-Spam-Checked-In-Group: [e-mail]
X-Google-Group-Id: 1007024079513
List-Post: <https://groups.google.com/group/pandoc-discuss/post>, <mailto:[e-mail]>
List-Help: <https://groups.google.com/support/>, <mailto:[e-mail]>
List-Archive: <https://groups.google.com/group/pandoc-discuss
List-Subscribe: <https://groups.google.com/group/pandoc-discuss/subscribe>, <mailto:[e-mail]>
List-Unsubscribe: <mailto:[e-mail]>,
 <https://groups.google.com/group/pandoc-discuss/subscribe>

```

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