1342110 - Unified View of the Inbox is garbled and produces TypeError this._sort[aIndex] is undefined in dbViewWrapper.js, and uncaught exception

Status: RESOLVED DUPLICATE of bug 1207102

(Thunderbird :: Folder and Message Lists, defect)

Description

[jvd_email]

Attachment: 2017-02-23 17_25_32-Inbox - Mozilla Thunderbird.jpg

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0
Build ID: 20170125094131

Steps to reproduce:

Changed View to Unified -> selected Inbox -> move cursor over the messages and watch them become garbage in the view




Actual results:

Error Console:
Timestamp: 23.02.2017 17:20:45
Error: TypeError: this._sort[aIndex] is undefined
Source File: resource://gre/modules/dbViewWrapper.js
Line: 1570

Timestamp: 23.02.2017 17:20:51
Error: TypeError: this._sort[aIndex] is undefined
Source File: resource://gre/modules/dbViewWrapper.js
Line: 1570

Timestamp: 23.02.2017 17:21:43
Error: An error occurred executing the cmd_nextUnreadMsg command: TypeError: this.dbView is null
Source File: chrome://global/content/globalOverlay.js
Line: 103





Expected results:

Unified View should show me a unified view of my Inboxes

Comment 1

[Wayne Mery (:wsmwk)]

Does it happen in safe mode?
https://support.mozilla.org/t5/Troubleshooting/Safe-Mode-Thunderbird/ta-p/14020

Comment 2

[jvd_email]

Yes it does.

Comment 3

[Jorg K (CEST = GMT+2)]

Delete the smart folders from your profile, the unified view got corrupt:
In Help > Troubleshooting Information, open the profile folder, in there Mail. Delete "smart mailboxes".

Comment 4

[jvd_email]

Thank you Jorg. That was the perfect answer to my problem!

:-)

Comment 5

[Jorg K (CEST = GMT+2)]

Thanks for letting us know. The deeper problem is of course how you got into that state that we've observed on various occasions. Unified views are sadly not TB's most robust feature as many bugs show, just search for "unified view".

Comment 6

[Wayne Mery (:wsmwk)]

> Unified views are sadly not TB's most robust feature as many bugs show, just search for "unified view".

Indeed, many problems here https://mzl.la/2lMRpmS. But an even wider swath of bugs is in the query for saved search https://mzl.la/2lMAxN0 which is what unified view is built on - an area ripe for attention.

jvd, if you still have smart mailboxes file in recycle bin you might save it off for examination.

changing bug resolution because invalid isn't a proper choice when we don't know the cause.