Open Bug 1393248 Opened 7 years ago Updated 2 years ago

Firefox 55 eye strain

Categories

(Core :: Graphics, defect, P3)

55 Branch
defect

Tracking

()

UNCONFIRMED
Tracking Status
firefox55 --- fix-optional
firefox56 --- fix-optional
firefox57 --- fix-optional

People

(Reporter: sealands360, Unassigned)

References

Details

(Whiteboard: [gfx-noted])

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:54.0) Gecko/20100101 Firefox/54.0
Build ID: 20170608105825

Steps to reproduce:

I have posted thi problem also in the feedback, but in firefox community they have suggested me to post it also here. The (personal) problem I have it's a serious form of eye strain with firefox 55. 


Actual results:

- OS I use: windows 10 64 bit (desktop). 
- Firefox I have always used: 32 bit version. 

Subject: eye strain problem with firefox 55 (in some manner, graphic related) 

Good Evening,

I write here because I have a serious problem with Firefox 55. I am addressing to the firefox coders. I’m sure you have changed something in graphic visualization, something that cause me serious problems. I need your help about this problem.

After I have installed it, I have immediately noticed that Firefox 55 it appears too bright for me (I mean: this is the first feeling I have had). Then I have used it for half hour and I can say that I have an eye strain problem very serious with firefox 55, so I have returned to Firefox 54. It's the first time that it happens to me during all the firefox versions that I have updated in these years (they have been always all safe for me), and I have no problems with other programs (I work in IT sector: I use many of them).

My symptoms using firefox 55:
- eye tired/red eyes
- headache 
- dizziness 

Hypothesis (I list here the more remote and the more probable all together) : 
- a different kind of rendering 
- a form of flickering (that human eye can't see). 
- a graphic filter to improve the visualization (but that it causes me serious problems) 
- new fonts visualization and/or new fonts shadows.
Of course, maybe it’s something that I don’t have listed here, but for sure it’s a graphic related issue.

Few more info that maybe can help you to find where is the problem: 
I’m a very sensistive person about eye strain. Usually, I have eye strain problems with: 
- screens brightness. So, I always use a very low brightness, I set it "under 0". I mean that graphic cards can bring brightness more down than basic monitor options (and I also set gamma less then the default). 
- antialiasing and all its derivated forms (derivated forms = bilinear,trilinear and anisotropic filtering, ambient occlusion, HDR illumination, depth of field etc. etc.). Thank god, usually this is just a videogames issue (and just some of them, not all: graphic card options can help a lot). 
- HDMI/DVI. I use only VGA and/or VGA adapters. 
- LED backlight. I use only CCFL backlight monitors. 

I want to make clear that in many years I have had problems with no more than 7-8 programs (and I have used hundreds of programs), because it’s a good habit to make programs clean about these potential problems. Four years ago, I have had a similar problem with a version of google chrome and I have completely abandoned it.
Probably no more than 1% of population has eye strain symptoms that are so aggressive like the ones that I have described, but please, help me. I really like firefox. If you have created/embadded a graphic issue that you consider essential, just make it optional in some option panel, so I can turn off it. If is not an essential issue, please delete it. 

Thanks for the attention.


Expected results:

To use firefox without headache/dizziness.
Component: Untriaged → Graphics
Product: Firefox → Core
> I have posted thi problem also in the feedback
Can you please provide a link?
(In reply to Andre Klapper from comment #1)
> > I have posted thi problem also in the feedback
> Can you please provide a link?

I'm sorry, it's not possible for me to do it. It seems that feedback section on this site it's not reachable (or I don't know how to reach it), even if, for the truth, when someone post a feedback comment, a disclaimer advises that feedback comments are public (but, I repeat, I can't find them). I mean: in the dashboard I can't see my feedback comments and I don't know where to find them. 

When I speak about "feedback comments", I refer to the ones that are anticipated by the "sad face" or the "happy face" (of course, I have chosen the sad face).
Whiteboard: [gfx-noted]
Can you give us the content of the graphics section of about:support?
Windows 10, NVIDIA GeForce GTX 750 (vendor 0x10de, device 0x1381), driver 23.21.13.8813, on 2017-10-27.
D3D11 compositor, D2D1.1, DirectWrite 10.0.15063.674
ClearType Gamma 2.2, BGR, Level 0, Enhanced Contrast 100
Severity: normal → S3

The severity field for this bug is relatively low, S3. However, the bug has 7 See Also bugs.
:bhood, could you consider increasing the bug severity?

For more information, please visit auto_nag documentation.

Flags: needinfo?(bhood)

The last needinfo from me was triggered in error by recent activity on the bug. I'm clearing the needinfo since this is a very old bug and I don't know if it's still relevant.

Flags: needinfo?(bhood)
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