1442389 - investigate REST api for ServiceNow

Status: RESOLVED FIXED

(Infrastructure & Operations Graveyard :: WebOps: Other, task)

Comment 1

[Scott Idler [:sidler] [:escote]]

https://docs.servicenow.com/bundle/istanbul-application-development/page/integrate/inbound-rest/task/t_GetStartedAccessExplorer.html

https://docs.servicenow.com/bundle/istanbul-application-development/page/integrate/inbound-rest/concept/c_GettingStartedWithREST.html

Had a chat with Krishna and he said there are two approaches.

1) is to use the existing REST api that gives access to all the tables of SN

2) is SN allows you write your own REST api endpoints and then execute code when hit thereby giving the developer a chance to configure the values in tables without making the REST api caller have to do that.  This is the preferred method.

If we decide to go forward with this it will require some coordination and work from Krishna.  Also Kang and Andrew are after something similar for an integration with Github Issues.