1465404 - [Tracker] W10/Linux Moonshot machines that fail after reimage

Status: RESOLVED INVALID

(Infrastructure & Operations :: RelOps: Hardware, task)

Description

[Roland Mutter Michael (:rmutter)]

As Mark requested per email . Here the bug that tracks W10/Linux moonshots that keep failing for a reason or another. For now we've tracked the following:

T-W1064-MS-179 -> Looks like a HDD problem
T-W1064-MS-281 -> Looks like a network problem, Displays XenServer menu
T-W1064-MS-170 -> Unable to reimage, gets rebooted when it gets at Deployment kit view, freezes at boot

Comment 1

[Zsolt Fay [:zfay]]

T-W1064-MS-108 freezes on PXE boot
T-W1064-MS-130 Looks like HW issue, see attached pic below
T-W1064-MS-175 Java interface doesn't start up, see attached pic below.

Comment 2

[Zsolt Fay [:zfay]]

Attachment: 130.png

Comment 3

[Zsolt Fay [:zfay]]

Attachment: ms175.png

Comment 4

[Mark Cornmesser [:markco]]

I found that 170 and 179 are online and taking tasks. 

108 is now reinstalling. 
Through ILO turned off the node. SSH to moon-chassis-3.inband.releng.mdc1.mozilla.com and ran command "reset cartridge power c18". Then restarted the install.

175 is now reinstalling. 
Cold booted through the ILO desktop client and then was able to kick off a new install.

Comment 5

[Mark Cornmesser [:markco]]

I asked Van to look into opening up an HP support case for node 130 in bug 1463754.

Comment 6

[Mark Cornmesser [:markco]]

With 281, it is not seeing a bootable eufi device. I asked for the cartridge be reseated in Bug 1467264.

Comment 7

[Roland Mutter Michael (:rmutter)]

Seems like T-W1064-MS-077 has issues. Tried to reimage it 2 times. Both failed. Attached log for more context.

Comment 8

[Roland Mutter Michael (:rmutter)]

Attachment: Screenshot_2018-06-09_19-26-30.png

Comment 9

[Zsolt Fay [:zfay]]

t-w1064-ms-130 is still busted with the above mentioned problem.
t-linux64-ms-279 - tried to reimage it, to no avail.

Comment 10

[ablew]

backlog cleanup