Closed Bug 1471823 Opened 7 years ago Closed 7 years ago

frequent crash caused by incompatible Athena driver

Categories

(Thunderbird :: OS Integration, defect)

Product:
Thunderbird
Component:
OS Integration
Version:
52 Branch
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 1463153

People

(Reporter: ruga, Unassigned)

Details

(Keywords: crash)

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:60.0) Gecko/20100101 Firefox/60.0 Build ID: 20100101 Steps to reproduce: A client installed the following Athena (up to date) driver for (up to date) Windows 10 and as a result both Thunderbird (52.8.0 and 60-beta) and Firefox (60) started crashing. Removing the driver solved the problem. Updating the driver is not possible: no new version is available. I selected "OS Integration" because the problem did not occur with the previous patch version of Windows 10. https://www.pec.it/download-software-driver.aspx https://ca.arubapec.it/downloads/IDP_6.44.10_Windows.zip
Summary: systematic crash caused by Incompatible "ID Protect" driver → systematic crash caused by Incompatible Athena driver
Summary: systematic crash caused by Incompatible Athena driver → systematic crash caused by incompatible Athena driver
What you are seeing is bug 1458562
Severity: normal → critical
Status: UNCONFIRMED → NEW
Depends on: 1458562
Ever confirmed: true
Keywords: crash
Summary: systematic crash caused by incompatible Athena driver → frequent crash caused by incompatible Athena driver
What I see is this ... "You are not authorized to access bug 1458562."
duping to visible bug 1463153
Status: NEW → RESOLVED
Closed: 7 years ago
No longer depends on: 1458562
Resolution: --- → DUPLICATE
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