1487983 - [MDC1] T-W1064-MS-281 is very slow and has errors

Status: RESOLVED FIXED

(Infrastructure & Operations :: RelOps: General, task)

Description

[Zsolt Fay [:zfay]]

Attachment: BHL.PNG

This machine is working however it is at least 2x slower than the rest of the moonshots. At every boot it displays an error as can be seen in the attachment.

How should ciduty troubleshoot this?

Comment 1

[Mark Cornmesser [:markco]]

I would suggest ssh'ing into the chassis and running, "reset cartridge power force c{cartridge number}" , and see if that clears the errors out.

Comment 2

[Zsolt Fay [:zfay]]

Thank you Mark for telling us how to resolve this issue. Resetting the cartridge fixed the error.

However we noticed that for both machines(T-W1064-MS-{085, 281}) that exhibited this slow behavior had HPE restful API and Intelligent Provisioning turned off. They did turn on however after the cartridge power reset. The other moonshots have this turned on as well. 
If this happens again could that mean that there is an issue that needs to be reported to you?

Comment 3

[Mark Cornmesser [:markco]]

Let's open up a bug for to track that with dhouse and myself cc'ed on it.

Comment 4

[Zsolt Fay [:zfay]]

Doesn't appear to be slow anymore. Also it is actively doing jobs at the moment.
https://tools.taskcluster.net/provisioners/releng-hardware/worker-types/gecko-t-win10-64-hw/workers/mdc1/T-W1064-MS-281