Closed
Bug 1502219
Opened 6 years ago
Closed 6 years ago
Print Preview Shows "Progress: Preparing" and never opens the preview (Version 63.0b1)
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(thunderbird_esr52 unaffected, thunderbird_esr60 unaffected, thunderbird60 unaffected, thunderbird61 unaffected, thunderbird62 unaffected, thunderbird63 wontfix, thunderbird64 fixed, thunderbird65 fixed)
RESOLVED
DUPLICATE
of bug 1495898
| Tracking | Status | |
|---|---|---|
| thunderbird_esr52 | --- | unaffected |
| thunderbird_esr60 | --- | unaffected |
| thunderbird60 | --- | unaffected |
| thunderbird61 | --- | unaffected |
| thunderbird62 | --- | unaffected |
| thunderbird63 | --- | wontfix |
| thunderbird64 | --- | fixed |
| thunderbird65 | --- | fixed |
People
(Reporter: csprintingcoop, Unassigned)
Details
(Keywords: regression)
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
Steps to reproduce:
Chose File-Print Preview from the "File" drop down menu.
Actual results:
This creates a box which gets stuck at "Title:" and then "Progress: Preparing" and then it never launches the actual preview. Printing works just fine.
Expected results:
The box should prep and then open an actual preview of what is to be printed.
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Comment 1•6 years ago
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Regression window:
https://hg.mozilla.org/comm-central/pushloghtml?fromchange=6561d0242d8b168ec16deeac39984a1f0b859237&tochange=bd1d17364f9070a02cb838355a105d0d23f42644
https://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=fa2f3d22c1564e6318725061c390834729a4df66&tochange=8546719c58dc2310bdafb81fd64a6295c59cd10e
Suspect: Bug 1472491
Severity: normal → blocker
Status: UNCONFIRMED → NEW
status-thunderbird60:
--- → unaffected
status-thunderbird61:
--- → unaffected
status-thunderbird62:
--- → unaffected
status-thunderbird63:
--- → affected
status-thunderbird64:
--- → affected
status-thunderbird65:
--- → affected
Ever confirmed: true
Keywords: regression
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Updated•6 years ago
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Severity: blocker → major
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Comment 3•6 years ago
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I fixed this yesterday. It will be fixed in TB 64 beta which we'll be releasing in the next 48 hours.
Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → DUPLICATE
YAY you guys!! You have no idea how much I rely on Print Preview and appreciate the quick fix.
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Comment 5•6 years ago
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Well, for an even quicker fix, try the release candidate:
http://ftp.mozilla.org/pub/thunderbird/candidates/64.0b1-candidates/build2/
Choose platform and then language.
Yep. Again, not too tech saavy. Not tech illiterate, just not saavy. Couldn't figure out the "quicker fix".
Thanks anyway.
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Comment 7•6 years ago
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So why are you on the beta channel? That's more for the tech literate people. Anyway, is it really so hard to start at:
http://ftp.mozilla.org/pub/thunderbird/candidates/64.0b1-candidates/build2/
click on win32, then en-US for "English US" (or any other language you desire), then download and install Thunderbird Setup 64.0b1.exe (http://ftp.mozilla.org/pub/thunderbird/candidates/64.0b1-candidates/build2/win32/en-US/Thunderbird%20Setup%2064.0b1.exe).
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Comment 8•6 years ago
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OK, "Help > About ... > Check for Updates" should get it for you now.
(In reply to Jorg K (GMT+2) from comment #8)
> OK, "Help > About ... > Check for Updates" should get it for you now.
I am not sure. I created the report for the bug and then have been closely watching you amazing people go to work. I've just been using the links that are auto sent to my email address to see what new posts/comments you all have made. ¯\_(ツ)_/¯
Again, thank you all that fixed issue and for walking me through how to download the updated version with the repair. You really are amazing.
I say good day!
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Description
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