Closed Bug 1533710 Opened 6 years ago Closed 6 years ago

[ARM64] System crashes on TwitchTV

Categories

(Core :: Audio/Video, defect, P2)

ARM64
Windows 10
defect

Tracking

()

RESOLVED DUPLICATE of bug 1548410
Tracking Status
firefox66 --- affected
firefox67 --- affected

People

(Reporter: tbabos, Unassigned)

References

()

Details

Affected versions:
Nightly 67.0a1 - aarch64 Windows 10 x64
Beta 66.0b14 aarch64 Windows 10 x64

Affected platforms:
Laptop Lenovo Yoga - Windows 10 x64

Steps to reproduce:

  • Launch Firefox
  • Go to https://www.twitch.tv/
  • Click on any live channel
  • After the live stream is loaded go back to the Discovery page (first tab on the left side "Discovery")
    The previous live stream should be played back in the corner minimized
  • Click on Play for the stream that is in the discovery tray

Expected:
The minimized stream should be paused and the one in the discovery tray should be played back.

Actual::
The system crashes if the user keeps switching between playing the minimized stream or the one in the discovery tray.

Note:
Previously, the streams would not load on ARM64. After the fix for Bug 1521939, the streams are played back but the system crashes often by following the above steps. The crashes are the same blue screen error as in Bug 1533025.

Hi Anthony, Chuck, would you consider this a QCMVP blocker? Just wanted to make sure we triage it as a non-blocker.

Flags: needinfo?(charmston)
Flags: needinfo?(ajones)

My inclination is that it's not a blocker for 66, but may be a candidate for 67 depending on the cause and technical lift.

Flags: needinfo?(charmston)
Component: General → Audio/Video
Product: Firefox → Core

Could not crash the system using the steps from above on the latest RC candidate aarch 66.0.1 build, build ID: 20190322013140.

By following the steps twitch videos get stuck for a moment, a green screen may also be displayed but most importantly we observed that windows system displays a notification: https://imgur.com/a/AtnjAaI

This should be fixed by 1548410

Flags: needinfo?(ajones)
Priority: -- → P2

Closing this as dupe of bug 1548410 based on the information above. Please reopen if you still observe the issue.

Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → DUPLICATE
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