Firefox Accounts intermittent/slow availability
Categories
(Cloud Services :: Server: Firefox Accounts, defect)
Tracking
(Not tracked)
People
(Reporter: clouserw, Assigned: jbuck)
References
Details
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Reporter | |
Comment 2•6 years ago
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STATUS UPDATE: Service has been stable since 1pm PST on Sep 25. Since no strong root cause has been determined and the changes in place have not proven themselves through peak traffic we will maintain a HIGH SEVERITY status for this incident (and it will remain open). We'll continue monitoring over night and continue investigation and further remediation tomorrow.
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Reporter | |
Comment 3•6 years ago
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We've had 28 hours of stability, including going through our peak traffic times. After consulting with stakeholders, we've decided to close this incident. Thanks to everyone who helped or offered to help -- it's great to have so much support. We suspect there are several contributing factors to the downtime rather than a single root cause. To give us some more time to prepare the retrospective will be next week rather than tomorrow as originally scheduled.
Description
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