crash in [@ shutdownhang | nsThread::Shutdown | nsSound::Observe]
Categories
(Thunderbird :: General, defect)
Tracking
(Not tracked)
People
(Reporter: worcester12345, Unassigned)
References
Details
(Keywords: crash, topcrash-thunderbird)
Crash Data
ID: bp-50a35544-6419-4714-8abe-7003b0191009
Had this crash on my Thunderbird when I turned PC on in the morning.
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Comment 1•5 years ago
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(In reply to Worcester12345 from comment #0)
ID: 50a35544-6419-4714-8abe-7003b0191009
Had this crash on my Thunderbird when I turned PC on in the morning.
115 seconds uptime, so confirmed this is a startup crash.
Did you have problems clicking the "Thunderbird" link at https://crash-stats.mozilla.org/report/index/50a35544-6419-4714-8abe-7003b0191009#tab-bugzilla ??
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Reporter | |
Comment 2•5 years ago
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(In reply to Wayne Mery (:wsmwk) from comment #1)
(In reply to Worcester12345 from comment #0)
ID: 50a35544-6419-4714-8abe-7003b0191009
Had this crash on my Thunderbird when I turned PC on in the morning.
115 seconds uptime, so confirmed this is a startup crash.
Did you have problems clicking the "Thunderbird" link at https://crash-stats.mozilla.org/report/index/50a35544-6419-4714-8abe-7003b0191009#tab-bugzilla ??
No, that link was how I filed this bug.
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Reporter | |
Comment 4•5 years ago
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ZING! Got it again.
bp-7deb65e6-bf04-4a4e-bc02-d28230191021
Signature: shutdownhang | nsThread::Shutdown | nsSound::Observe
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Comment 5•5 years ago
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(In reply to Worcester12345 from comment #4)
ZING! Got it again. bp-7deb65e6-bf04-4a4e-bc02-d28230191021 201 seconds of uptime
And what were you doing when it crashed?
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Reporter | |
Comment 6•5 years ago
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I don't recall now, but it seems a lot of crashes happen during or after a search. I also see crashes after leaving PC on overnight, and show up to a crash the next morning.
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Comment 7•5 years ago
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How reproducible is this?
Does it go away if you disable McAfee?
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Reporter | |
Comment 8•5 years ago
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I'd prefer not to disable the anti-virus. This is a production environment machine.
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Comment 9•5 years ago
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Ben, what do you make of this?
#15 crash for 68.4.1. Some of the crashes have non-microsoft AV installed, but the majority do not.
Oddly, none of the crashes happens before 71 seconds of uptime. For example bp-bc5d277d-5d8e-4212-84dc-f1ea40200114
0 ntdll.dll NtWaitForAlertByThreadId context
1 ntdll.dll RtlSleepConditionVariableSRW cfi
2 kernelbase.dll SleepConditionVariableSRW cfi
3 mozglue.dll mozilla::detail::ConditionVariableImpl::wait(mozilla::detail::MutexImpl&) mozglue/misc/ConditionVariable_windows.cpp:50 cfi
4 xul.dll mozilla::ThreadEventQueue<mozilla::PrioritizedEventQueue<mozilla::EventQueue> >::GetEvent(bool, mozilla::EventQueuePriority*) xpcom/threads/ThreadEventQueue.cpp:149 cfi
5 xul.dll nsThread::ProcessNextEvent(bool, bool*) xpcom/threads/nsThread.cpp:1108 cfi
6 xul.dll NS_ProcessNextEvent(nsIThread*, bool) xpcom/threads/nsThreadUtils.cpp:486 cfi
7 xul.dll nsThread::Shutdown() xpcom/threads/nsThread.cpp:881 cfi
8 xul.dll nsSound::Observe(nsISupports*, char const*, char16_t const*) widget/windows/nsSound.cpp:227 cfi
9 xul.dll nsObserverList::NotifyObservers(nsISupports*, char const*, char16_t const*) xpcom/ds/nsObserverList.cpp:66 cfi
10 xul.dll nsObserverService::NotifyObservers(nsISupports*, char const*, char16_t const*) xpcom/ds/nsObserverService.cpp:295 cfi
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Comment 10•4 years ago
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Increased to #10 crash
Magnus, what do you make of this?
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Comment 11•4 years ago
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MOZ_CRASH(Shutdown too long, probably frozen, causing a crash.) Looked at bp-d626e5f-fc84-47b0-8a82-568fa02020528
So the internals will time out after some time, then force a crash.
Anyway, maybe the same as whatever we have/had for starting up with no 3pane, and then close after?
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Comment 12•4 years ago
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crash rate for beta 80 and 81 is zero https://crash-stats.mozilla.org/signature/?release_channel=beta&signature=shutdownhang%20%7C%20nsThread%3A%3AShutdown%20%7C%20nsSound%3A%3AObserve&date=%3E%3D2020-03-10T12%3A32%3A00.000Z&date=%3C2020-09-10T12%3A32%3A00.000Z#graphs ... so something fixed beta, or the signature changed
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Comment 13•4 years ago
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Judging by the last 6 months the crash rate has not changed going from v68 to v78
(In reply to Magnus Melin [:mkmelin] from comment #11)
Anyway, maybe the same as whatever we have/had for starting up with no 3pane, and then close after?
I'm not familiar with that. Is there a bug number?
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Comment 14•4 years ago
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Unfortunately I've forgot what I meant there.
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Comment 15•3 years ago
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There are no version 91 crashes reported for this signature, so closing this report.
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Reporter | |
Comment 16•3 years ago
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Thanks. If any "reports for this signature" start coming in again, will this be reopened?
Description
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