Crash in [@ shutdownhang | NtClose]
Categories
(Thunderbird :: General, defect)
Tracking
(Not tracked)
People
(Reporter: worcester12345, Unassigned)
References
Details
(Keywords: crash)
Crash Data
Crash report: https://crash-stats.mozilla.org/report/index/fcac3148-60a4-431f-8e17-4d7de0201014
MOZ_CRASH Reason: MOZ_CRASH(Shutdown too long, probably frozen, causing a crash.)
Top 10 frames of crashing thread:
0 ntdll.dll NtClose
1 kernelbase.dll CloseHandle
2 dwrite.dll void File::Close
3 dwrite.dll void* LocalFileLoader::FontFileStream::`scalar deleting destructor'
4 dwrite.dll virtual unsigned long LocalFileLoader::FontFileStream::Release
5 dwrite.dll FontFileReference::~FontFileReference
6 dwrite.dll FontFace::~FontFace
7 dwrite.dll void* DWriteFontFace::`scalar deleting destructor'
8 dwrite.dll virtual unsigned long DWriteFontFace::Release
9 xul.dll gfxDWriteFontEntry::~gfxDWriteFontEntry gfx/thebes/gfxDWriteFontList.cpp:357
78.3.2 (64-bit)
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Comment 2•4 years ago
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If you cannot reproduce this and provide steps then it probably isn't helpful
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Comment 3•4 years ago
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The only steps I can think of was that I was renaming a bunch of email directories. At one point, I lost some emails, which I guess was some sort of syncing error. I guess the program lets you do things, but finishes them after. This isn't good if it does not indeed finish them. I'd rather wait and have it do what I asked then and there. After some time, I got this crash. I'm just the reporter here. If it "isn't helpful", that is not my fault. I didn't crash it. Don't shoot the messenger.
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Comment 4•3 years ago
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Both Thunderbird and Firefox crashes are somewhat on the decline https://crash-stats.mozilla.org/signature/?signature=shutdownhang%20%7C%20NtClose&date=%3E%3D2021-02-19T22%3A49%3A00.000Z&date=%3C2021-05-19T22%3A49%3A00.000Z#graphs
Unfortunately I don't think this report is actionable as is.
Description
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