Automatic update to latest version (68.3.1) since this update its does not start any more.
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(Not tracked)
People
(Reporter: robin.grimsmann, Unassigned)
Details
Attachments
(2 files)
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0
Steps to reproduce:
After the automatic update to Thuderbird 68.3.1 it crashed at start up of thunderbird.
Tried 72.0beta same result.
Actual results:
Automatic update to Thunderbird 68.3.1
Start application via desktop or start menu, does not make any difference.
For 72.0beta:
Download and install beta.
Start application (desktop and start menu tested)
In both cases Thunderbird does not start.
It presents the crash reporter.
Expected results:
I expected, that the application started as usually.
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Comment 1•4 years ago
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Please add your crash IDs to this bug report. See https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-reports-outside-of-thunderbird
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Comment 2•4 years ago
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Reporter | |
Comment 3•4 years ago
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Reporter | |
Comment 4•4 years ago
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I (In reply to Wayne Mery (:wsmwk) from comment #1)
Please add your crash IDs to this bug report. See https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-reports-outside-of-thunderbird
The IDs of the last three crashes:
Absturz-ID: bp-2823c9a1-60c7-424e-9a76-b17600200105
Absturz-ID: bp-c7c241a4-93b7-4db3-a283-1aaf30200105
Absturz-ID: bp-21814e2b-4b90-4075-8a1b-95cf50200105
I also added the Files LastCrash and InstallTime<Number>
I also like to mention: with the 68.3.1 build for british english it works fine. Problem occured with the german installer / application.
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Comment 5•4 years ago
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Try adding Thunderbird.exe to BitDefender's exclusion list.
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Comment 6•3 years ago
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Robin, do you still crash if Bitdefender is enabled and features which previously caused the problem are enabled?
Description
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