Closed Bug 1635726 Opened 5 years ago Closed 5 years ago

selected Authentication Method is not displayed in 'details of selected server' in Outgoing Server (SMTP)

Categories

(Thunderbird :: Untriaged, defect)

defect
Not set
normal

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1631437

People

(Reporter: anjeyelf, Unassigned)

Details

Attachments

(1 file)

Attached image smtp outgoing error.jpg

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0

Steps to reproduce:

Windows 10 OS
Thunderbird windows32bit version 68.7.0
English British

In 'Account Settings'
Select 'Outgoing Server (SMTP) in left pane
Shows list of all outgoing smtp servers.
Select any smtp in list to show information in 'details of selected server' below the list.

Actual results:

I have two outgoing server smtp for BT Mail - mail.btinternet.com. One is default.
If I select either of them in turn, the 'Authentication Method' is shown as blank.
This is incorrect.
If I select 'Edit' then I can see they have the 'Normal' Password' is selected.

I also have a gmail smtp server, it is third and last in list.
If I select gmail, then 'Authentication Method' says 'OAuth2' - this is correct.

But if I then reselect the BT Mail servers listed above, they also now show 'Authentication Method' as 'OAuth2' which is incorrect because they are using 'Normal Password'.

Expected results:

'details of selected server' shown below smtp list should always show the correct and selected 'Authentication Method' of the selected outgoing smtp server in list.

The BT Mail smtp server should not be displaying the 'Authentication Method' of another smtp server - note it only does this if you select the gmail to display and then select the BT Mail one.

In Support Forum another BT Mail user showed their outgoing server smtp list and it displayed the same blank area for 'Authentication Method' in the details section.

Note when you exit Account Settings and then reopen, the BT MAIL Authentication Method in display area is back to being blank again.

Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → DUPLICATE
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