1670546 - Latest Firefox Nightly does not open in Windows 10

Status: RESOLVED DUPLICATE of bug 1670537

(Firefox :: Untriaged, defect)

Description

[Veeven]

Attachment: firefox-nightly-launch-error.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:83.0) Gecko/20100101 Firefox/83.0

Steps to reproduce:

I received an auto-update on Nightly. And, I restared to complete the update.

Actual results:

Upon restart, Nightly didn't start. Instead, the following dialog has shown (see attachment, below text copy):

[Window Title]
Firefox Nightly

[Main Instruction]
Firefox Nightly has stopped working

[Content]
A problem caused the program to stop working correctly. Please close the program.

[Close the program]

Expected results:

Nightly should have opened without showing an error.

The build ID I could successfully launch Nightly is this: 20201009041754

Comment 1

[Ali Arshad]

Are you using a registered windows?

Comment 2

[Veeven]

(In reply to Ali Arshad from comment #1)

Are you using a registered windows?

Yes.

Comment 3

[Francesco Lodolo [:flod]]

@Veeven
Do you see any detail on the error? I have at least a couple of people reporting a similar issue over the weekend (bug 1670537).

Comment 4

[Pascal Chevrel:pascalc]

I wonder if this is not bug 1670490

Comment 5

[Veeven]

(In reply to Francesco Lodolo [:flod] from comment #3)

@Veeven
Do you see any detail on the error? I have at least a couple of people reporting a similar issue over the weekend (bug 1670537).

Even when I start from the command line, I couldn't see any errors. It just opens the error dailog (attached earlier).

Here's the entry from Windows Event Viewer:

Faulting application name: firefox.exe, version: 83.0.0.7587, time stamp: 0x5f80ecd5
Faulting module name: xul.dll, version: 83.0.0.7587, time stamp: 0x5f80ecfa
Exception code: 0x80000003
Fault offset: 0x0000000000a63e7a
Faulting process id: 0x448c
Faulting application start time: 0x01d6a0907826f7b4
Faulting application path: C:\Users\<snip>\apps\firefox-nightly\firefox.exe
Faulting module path: C:\Users\<snip>\apps\firefox-nightly\xul.dll
Report Id: 93a7f643-8e64-4125-af4f-5b0a2cfafed9
Faulting package full name:
Faulting package-relative application ID:

Seems it is same as reported in the bug 1670537