Automatic download of emails at startup fails in TB 78.4.0
Categories
(Thunderbird :: Mail Window Front End, defect)
Tracking
(Not tracked)
People
(Reporter: rrrvjjj, Unassigned)
References
Details
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:82.0) Gecko/20100101 Firefox/82.0
Steps to reproduce:
Opened Thunderbird 78.4.0 on Win 10 64 bit POP3 accounts
Actual results:
New emails did not load automatically. After downloading manually it goes back to normal operation. Servers on all accounts set to Check for new messages on startup.
After manual download, subsequent timed downloads do happen automatically
Expected results:
Messages should automatically download when TB is opened.
Note this happened before with V 68.1.1 in Win 7. (Bug 1584861) Was fixed in next version (V 69) of TV.
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Comment 2•4 years ago
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It appears that my default account is the last account to be checked after newsgroups, Gmail, Verizon, and AOL using 78.4.0 on Windows 10.
Then it sits there with, "Comcast. Connecting to mail.comcast.net", for a bit, but finally connects and downloads email.
My understanding is mail fetch is now asynchronous. I have mail coming in from around 5 or 6 accounts simultaneously. With complaints about non-acceptance of passwords from mostly Microsoft accounts. Apparently they are checking the source IP Vs connection attempts. Not mail accounts accessed to determine if they will allow a connection. At least that is what I am guessing as later times accesses work Ok.
I see this as potentially a duplicate of bug 881114 depenting on the start of the default account.
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Reporter | |
Comment 4•4 years ago
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Someone hijacked this bug report. The comments and responses have nothing to do with the bug I reported: that the is no automatic download when Thunderbird is opened. Could we please stay on topic
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Comment 5•4 years ago
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(In reply to rvj_43 from comment #4)
Someone hijacked this bug report. The comments and responses have nothing to do with the bug I reported: that the is no automatic download when Thunderbird is opened. Could we please stay on topic
I was reporting that I could not reproduce your problem using Thunderbird 78.4.0 on Windows 10 because I was Cc'd on the bug report as was Matt.
I'll stop following the bug report now.
I will not stop following the bug, unlike Walt, I really don't care if you like my presence or not. If you have a bug then the first thing to do is triage it. Part of that process is to ensure it is not something already known. So far this bug is actually invalid as it should be filed as a support topic in the support forum because a simple failure to execute as expected by you does not automatically represent a valid bug.
I suggest you read all the information in the bug I linked to yesterday and actually respond to the implied question instead of yrying to assert some form of ownership of the process.
Is this a duplicate? I am trying to determine that and my current feeling is I should close the bug as such. You provision of additional information is all that will prevent that.
Is your local folders set as default? Knowing the answer to that would probably help in the process. Because at the moment we have one report from one person that can not be replicated that getting mail on startup does not work. WE do have other reports from other people that it does not work in defined circumstances.
My view at this time is it is prpbably a duplicate and I should close this bug. I am not doing that, as I feel insufficient information was available to conclusively state that it is a duplicate. But for this to be a valif bug it can not be a duplicate, nor can it be the result of other software on your computer. actual code issues within thunderbird are what constitute bugs.
Walt could not confirm it. So it does not even get off the starting block as a new bug. It remains Status: UNCONFIRMED
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Comment 7•4 years ago
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I'm sorry. I really don't know what I did to offend you. I do apologize. My issue has nothing to do with the default account problem of another poster. And my original post did include the triage. I get about 300 messages a day both in my default account and several others. Everything works fine except that when I open thunderbird I need to click on the Get Messages icon to start the flow of messages. And yes, this is a duplicate if you consider that it happened before with version 68.1.1 but was solved in the newer versions. Now it has come back for me on a different computer, a different OS and a different version of TB. But since I cannot duplicate it on my wife's laptop, it is not a surprise that Walt could not confirm it. It obviously is some conflict with a setting or application on my system. If no one else has this problem, I'll just learn to live with it until it is goes away (I hope) in a subsequent version.
(In reply to rvj_43 from comment #7)
when I open thunderbird I need to click on the Get Messages icon to start the flow of messages. And yes, this is a duplicate if you consider that it happened before with version 68.1.1 but was solved in the newer versions.
I would guess your antivirus is really the issue and that is why it comes and goes.
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Comment 9•4 years ago
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(In reply to Matt from comment #8)
I would guess your antivirus is really the issue and that is why it comes and goes.
Except that my AV is Windows Defender which is also on my wife's Laptop and I'm sure hundreds of thousands of Thunderbird users and many others had the same problems with 68.1.1. As I said, if no one else complains, I'll just live with it.
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Comment 10•4 years ago
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Automatic download of messages at startup is now WORKING. I have no idea what happened. I have not made any changes or even opened up my TB account settings or profile to check settings for several days now. Nor have I made any Windows updates or changes including to Windows Defender. BUT yesterday Thunderbird began to download the messages on startup like it is supposed to. So, as far as I'm concerned, this seeming bug (gremlin?) has solved itself.
Description
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