"Compact" dialog text misleading, mentioning deleted messages
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(Not tracked)
People
(Reporter: bugzilla, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:83.0) Gecko/20100101 Firefox/83.0
Steps to reproduce:
Experienced compacting dialog.
Actual results:
Compacting dialog produced text including:
"The messages you have deleted can be purged from disk"
Expected results:
I have never deleted any messages, nor would I want to. This text is inaccurate, misleading, and troubling.
This text should be returned to text that is not inaccurate, as it was previously, or be otherwise remedied.
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Updated•3 years ago
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Comment 1•3 years ago
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If you never deleted any messages, that dialog would not come up. So I don't know what this bug is about.
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Comment 2•3 years ago
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Reporter,
You have never marked any messages as “Junk” and had your accounts Junk settings configured to “Automatically delete junk mail older than” a specified number of days?
Or Options > Privacy & Security > Junk setting configured to delete them when you mark them as junk?
(In reply to WaltS48 [:walts48] from comment #2)
You have never marked any messages as “Junk” and had your accounts Junk settings configured to “Automatically delete junk mail older than” a specified number of days?
Or Options > Privacy & Security > Junk setting configured to delete them when you mark them as junk?
No, I do not use the Junk feature. I don't have a Junk folder.
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Comment 4•3 years ago
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Depending on the server, also moving messages to other folders would leave "deleted" messages behind.
The text is simply incorrect.
It was changed here:
https://hg.mozilla.org/comm-central/rev/a08e9c097cd2#l1.12
Compacting is not deleting, and even if you wanted to think of it that way, I consider it doubtful most end users would understand this dialog to mean as much.
I don't know if it's about the same bug, but for me it asks if compacting should be done several times a day when it used to ask this maybe once a week. And it says the operation will save XX MB of disk space. This XX keeps increasing as if no compacting is done.
I started seeing this compacting question frequently in January 2021. This had never been like this before.
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Comment 7•3 years ago
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The wording issue is being dealt with in bug 1678856. Please strictly observe bug 1678856 comment 48 and 50
(In reply to Magnus Melin [:mkmelin] from comment #4)
Depending on the server, also moving messages to other folders would leave "deleted" messages behind.
Plus filters that move messages. Plus deleting messages on some other device, like a phone.
It's also possible that the reporter is inappropriately getting frequent compact requests, like ph in comment 6. That is bug 1260698.
Description
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