1684784 - Changing an account username freezes the application with "not responding"

Status: RESOLVED DUPLICATE of bug 1668742

(Thunderbird :: Account Manager, defect)

Description

[u677327]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0

Steps to reproduce:

1. Create a mail account.
2. Receive messages.
3. Change the account username.

Actual results:

If any action is taken other than clicking the X of the Account Settings after changing the username then the window freezes and must be forced closed.

Expected results:

Nothing should happen, the user should be free to change other preferences.

Comment 1

[Wayne Mery (:wsmwk)]

which distro?

Comment 2

[u677327]

Debian GNU/Linux 10.7
Thunderbird 78.6.0 (64-bit) (from distro)

Comment 3

[u677327]

I've reproduced it with multiple accounts on two separate computers and have let sit frozen for 10 minutes after clicking Wait multiple times on Debian's "Not Responding" dialog.

Comment 4

[u677327]

Attachment: Screenshot of frozen state.

Comment 5

[Wayne Mery (:wsmwk)]

Onno, can you reproduce?

Comment 6

[WaltS48 [:walts48]]

Not Onno, but I can reproduce using my test GMail IMAP account using 78.6.0 from Thunderbird on Ubuntu.

Changed one letter in the Username under Server Settings.
Got a prompt reminding me to change my email address for the account.
Thunderbird hung and wasn't responding so I clicked Quit in the Taskbar icon.
Received the dialog in the reporters screenshot.

I can't reproduce using the Ubuntu distro build of 68.10.0 using my roommates Gmail IMAP account.

Comment 7

[Wayne Mery (:wsmwk)]

https://mzl.la/2Xa08kF ... so bug 1668742