Closed Bug 1690463 Opened 4 years ago Closed 3 years ago

tabs restored, error message account is being processed, on startup

Categories

(Thunderbird :: Untriaged, defect)

x86_64
Linux
defect

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 506526

People

(Reporter: pascamel, Unassigned)

Details

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:85.0) Gecko/20100101 Firefox/85.0

Steps to reproduce:

I have opened messages in multiple tabs and windows (by moving a new tab into a new window). Everything worked fine in this session.

  1. Then I quit Thunderbird completely (asserted this using ps -aux), started it again.

Actual results:

Error message occurs:
2. "The account *** is being processed. Please wait until processing is complete to get messages."
(original German: "Das Konto *** wird bearbeitet. Bitte warten Sie, bis der Vorgang abgeschlossen ist, um Nachrichten abzurufen.")

where *** is an email account (POP3, for the IMAP there are no issues, or maybe it is because it is the first in my list)

Expected results:

  1. Do NOT restore tabs on new start. I cleared cache ctrl+shift+del but this has no effect.

Unfortunately this addon https://addons.thunderbird.net/en-US/thunderbird/addon/dontrestoretabs/ is not longer supported

OS: Unspecified → Linux
Hardware: Unspecified → x86_64

This recommendation is a bit disappointing: https://support.mozilla.org/en-US/questions/1049412
A simple solution might be to delete session.json (e.g. using bleachbit or manually) but there shall be definitely an option to clear the session on closing (or at least integrate it into ctrl+shift+del option) in order to avoid this issue

It is unclear to me what 1, 2, 3 of comment 0 have to do with each other.

Regardless, a) what is your primary objective, b) does this reproduce when using version 78?

Flags: needinfo?(pascamel)
Whiteboard: [closeme 2021-04-15]

(In reply to Wayne Mery (:wsmwk) from comment #2)

It is unclear to me what 1, 2, 3 of comment 0 have to do with each other.

Regardless, a) what is your primary objective, b) does this reproduce when using version 78?

main objective: avoid trouble with the error message mentioned in my initial posting
recommended fix to devs: do not restore open tabs when restarting thunderbird
possible fix to users: remove session.json file

Flags: needinfo?(pascamel)

I see the account is being processed message occasionally, and it is easily dismissed and closes after all messages for that account have been processed. (Mainly after creating the first account when testing a release candidate)

Just tested closing and reopening my TB 78.9.0 on Fedora 33 with multiple tabs, and the tabs did remain open. I honestly thought all did close except for the Folder Pane and Calendar tabs. I'm not a heavy tab user, but I can right-click in the tabs I want to remain open and use the "Close Other Tabs" context menu item to close the others.

Whiteboard: [closeme 2021-04-15]

This? Bug 506526 - there should be a pref to turn off session restore

Flags: needinfo?(pascamel)

A variety of requests at Bug 885990 - No easy way to manage tabs. Too many messages opened in tabs on startup

The error message has nothing to do with cache or session restore.

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Flags: needinfo?(pascamel)
Resolution: --- → DUPLICATE
You need to log in before you can comment on or make changes to this bug.