1691140 - Move "Task Manager" to Tools/More tools

Status: VERIFIED FIXED

(Firefox :: Menus, enhancement)

Description

[Asif Youssuff]

In bug 1690359, the Task Manager was moved to the help menu - I think that it makes the most sense to keep this in the Tools/More Tools menu.

I did an audit of a few different browsers, where the internal task manager was not present in help - this makes this less consistent with other similar apps and will make this harder to find.

In Edge and Chrome, the Task Manager is shown in the More tools app menu item, and in the Window item on the macOS menu bar.

In Opera, the Task Manager is shown in the Developer Menu in the macOS menu bar, which feels to me most analogous to the Tools menu in Firefox (developer tools go here). Firefox is also moving its developer tools to the more tools menu in bug 1690351.

Comment 1

[Neha Kochar [:neha]]

I agree, the Task Manager should be in 'Tools', and not in Help. It is not a help topic, and is really a tool to get real-time usage and allows users to take actions on that data too.
We also would like to (sometime soon) have the Task Manager point to about:processes instead of about:performance (Bug 1656383).

Comment 2

[Neha Kochar [:neha]]

Romain, I'm hoping you can shed some light here. :)

Comment 3

[Florian Quèze [:florian]]

I would be interested in hearing more about the thought process that lead to bug 1690359 (it's not explicit there). The points in comment 0 here about comparison with other browsers make a lot of sense to me.

Comment 4

[Romain Testard [:RT]]

We had a Slack thread with Chris and Mike when discussing options 2 months ago and we got to this recommendation since it can be helpful to troubleshoot user issues - the help section inside hamburger menu is indeed here to let users access Help content but also troubleshoot theirt issues.
I see 104k unique users using task manager from the hamburger menu currently - if you have better insights into user scenarios driving engagement that contradict with current assumptions we should indeed reconsider, please let me know.

Comment 5

[Asif Youssuff]

(In reply to Romain Testard [:RT] from comment #4)

I see 104k unique users using task manager from the hamburger menu currently - if you have better insights into user scenarios driving engagement that contradict with current assumptions we should indeed reconsider, please let me know.

I don't quite understand the relevance of this data point. They are using the task manager from this entry point because that is where it is. It isn't as if the menu item exists in both places, and you are measuring which is picked more.

Additionally, I'm not sure that the Task Manager is really something that we want people to be engaging with as a driving metric. That sounds a bit to me like trying to increase the number of time that car owners peek under the hood. That might lead to fun decisions like putting the windshield wiper controls inside the hood to try to increase the "peek under the hood" metric.

People having problems that require resolution is a metric that should be driven down, not measured as desirable engagement. I would say that the priority generally ought to be to place menu items in places that make sense within the information hierarchy, and where they are likely to look. Neither are satisfied here, and showing that it is being used require no special user scenarios other than recognizing that it is a new menu item (so people may click out of curiosity), or secondly, that it is there, so they need to use it from there (they have already demonstrated or decided that they won't use the URL for it by opening the menu).

Comment 6

[Neha Kochar [:neha]]

I chatted with cpeterson and mconca on slack yesterday and gave them my reasoning for why this is better suited for Tools instead of Help, and they agreed too. This should be fixed.
Emma, would it be you who can hopefully quickly fix this (after confirming with Romain or anyone else who needs to approve this) ?

Comment 7

[Romain Testard [:RT]]

OK, agreed here. Proposal is to locate it underneath "Web Developer Tools" on that "More Tools" menu - please raise concerns if any.

Comment 8

[Emma Malysz]

Attachment: Bug 1691140, add Task Manager to browser tools menu for proton

Comment 9

[Neha Kochar [:neha]]

(In reply to Romain Testard [:RT] from comment #7)

OK, agreed here. Proposal is to locate it underneath "Web Developer Tools" on that "More Tools" menu - please raise concerns if any.

I think there's some confusion here. "Web Developer Tools" is not the right place for this. This should be in "Tools" in the browser menu item and can be placed under "More" in the Hamburger menu. This is not for web developers and instead for all Firefox users.

Comment 10

[Meridel [:meridel]]

Attachment: Screen Shot 2021-03-12 at 12.14.58 PM.png

To clarify, the item will not be grouped under "Web Developer Tools." It will be grouped under "Browser Tools." Web Developer/Web Developer Tools/More are no longer categories in the redesigned menu.

Comment 11

[Emma Malysz]

(See https://bugzilla.mozilla.org/show_bug.cgi?id=1695671#c13)

When proton is disabled:
-App menu: task manager remains in "More" menu
-Menubar: none
This matches current release behavior

When proton is enabled:
-App menu: task manager moves to "more tools" menu within the "browser tools" subsection (screenshot above)
-Menubar: Add button in "tools" menu in "Browser tools" submenu

Comment 12

[Mike Conley (:mconley) (:⚙️)]

Hey emalysz, see bug 1695671 comment 13. I suspect that will factor into this patch?

Comment 13

[Pulsebot]

Pushed by [e-mail]:
https://hg.mozilla.org/integration/autoland/rev/cdf4c74c0025
add Task Manager to browser tools menu for proton r=mconley,fluent-reviewers,flod

Comment 14

[Bogdan Tara[:bogdan_tara | bogdant]]

https://hg.mozilla.org/mozilla-central/rev/cdf4c74c0025

Comment 15

[Alin Ilea, Desktop Test Engineering]

Verified - Fixed in Beta 88.0b4 and latest Nightly 89.0a1 (2021-03-28), both with proton pref on and off, using Windows 10, Ubuntu 18.04 and MacOS 10.15.