Closed Bug 1707433 Opened 4 years ago Closed 4 years ago

Save-As of multiple message shows folder picker dialog with "Open" flavor [Linux]

Categories

(Thunderbird :: General, defect)

x86_64
Linux
defect

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 531777

People

(Reporter: Nick_Levinson, Unassigned)

Details

Attachments

(1 file)

STR:

  1. Select a localhost account with emails.
  2. Go to Sent or Inbox.
  3. Select two consecutive emails. This does not happen when only one email is selected.
  4. Go to File menu > Save As > File.

Actual result:

The Open file-picker dialog is presented, although files, if any, have names dimmed. Navigation is feasible. The Open dialog then functions as a Save dialog but without letting the user name a file. Saving is successful.

Although 160 other bugs are about opening and saving, none seemed relevant.

Tbird version 78.8.1 (64-bit).

Expected result: A standard Save-As dialog should appear. Since it would require more coding to support renaming multiple files, renaming should be disabled (unless that coding is done). Batch renaming probably should not be supported until more thought is given to options.

On Windows I (TB78.10) get an dialog that is titeled "Chose Folder" and as it says I can just chose a folder to save the selected emails in. And that is also its purpose.

Is the dialog named differently or not at all under Linux?

Expected result: A standard Save-As dialog should appear. Since it would require more coding to support renaming multiple files, renaming should be disabled

It is really senseless to ask the user for the name for each email, when he might want to save hundreds of emails.
For a few emails, the user can also save them individually.
Not asking at all is bad because the user could have initiated the action by mistake.

Hi Nick, thank you! The folder picker dialog on Linux and Mac is indeed unfortunate as it's not sufficiently branded for the "Save" flavor. This may or may not be a limitation of the native OS toolkit dialogs used by TB. It's non-trivial to fix, see Bug 531777 Comment 4 - that bug is essentially the same issue.

Your proposal to just use save-as dialog may not be feasible either, because the filename thing would get in the way, unless if there's a folder flavor of the Save-as dialog. I guess it needs an expert for those dialogs with a chunk of time to check this out. Both the expert and the time are hard to get.

Can you pls add a screenshot via Attach New File button above comment 0 ?

Status: UNCONFIRMED → NEW
Ever confirmed: true
See Also: → 531777
Summary: Save-As of multiple files is via Open dialog → Save-As of multiple message shows folder picker dialog with "Open" flavor [Linux]

Indeed that's the same folder picker dialog. If we generalize Bug 531777 a bit, we can dupe this bug to it.

"Open" may be irritating, but it's actually not even wrong. «You open a folder to deposit the objects into it».

Comment 2:

Workload problems are respected.

If the problem confuses enough other people, maybe explanatory text can be inserted into the top part of the file dialog or an alert with a like explanation can intervene between the user's choice to save and the file dialog.

Maybe we should propose fixes to the two toolkits.

Comment 3: About the dialog name: True, but that contradicts users' expectations formed by decades with many kinds of software.

Comment 1: Perhaps explanatory text would help a user catch their error.

Let's dupe it.

Status: NEW → RESOLVED
Closed: 4 years ago
Resolution: --- → DUPLICATE
See Also: 531777
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