Closed Bug 1721222 Opened 4 years ago Closed 4 years ago

Unable to print or print preview in Thunderbird 91.0b1 (Windows 64-bit), worked in prevous beta. No improvement after re-install.

Categories

(Thunderbird :: Untriaged, defect)

Thunderbird 91
defect

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1720713

People

(Reporter: dan, Unassigned)

Details

Attachments

(1 file)

Attached image Print-dialog-window.jpg

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.124 Safari/537.36

Steps to reproduce:

I attempred to print a received email by right-clicking on the email "Subject" and then clicking on "Print" in the sub-menu. (this has worked in previous release and beta versions of Thunderbird). An uninstall and reinstall of Thunderbird beta 91.0b1 had no effect.

Actual results:

A Thunderbird print dialog windows opens (see attached "Print-dialog-window.jpg") with a "Preparing Preview" messaage that never clears and no preview appears. If I select "print using the system dialog", the Windows system print dialog window opens but will not print either.

Expected results:

The Thurderbird print windows should preview the e-mail to be printed, and print the e-mail on the selected printer when "Print" is selected. The Windows "system" print dialog should also work when selected from the Thunderbird print window.

It will be fixed in a future beta

Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → DUPLICATE
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