1738973 - Thunderbird crashes after closing it (since the last update) @ AsyncShutdownTimeout | profile-change-teardown | Extension shutdown: [e-mail]

Status: RESOLVED INCOMPLETE

(Thunderbird :: Untriaged, defect)

Description

[Stef]

Attachment: image(1).png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0

Steps to reproduce:

I updated thunderbird and since then, every time I close thunderbird the error happens.

Actual results:

After a minute or two the Mozialla Crash Reporter shows up. It also happens for other people at the office.

Expected results:

Nothing.

Comment 1

[Wayne Mery (:wsmwk)]

Please post your crash IDs, as text. You can find them at help > More troubleshooting info

Comment 2

[Stef]

Submitted Crash Reports

Report ID Date Submitted
bp-ee6d92ca-45ad-4d08-95f1-688a20211102 3/11/2021, 8:28 am

Anything else that might be needed?

Comment 3

[Wayne Mery (:wsmwk)]

AsyncShutdownTimeout | profile-change-teardown | Extension shutdown: [e-mail] bp-ee6d92ca-45ad-4d08-95f1-688a20211102

Does crash go away if remove the mailmerge addon?

Comment 4

[Stef]

Yes it still crashes. Now it 'blames' the other add on. Seems like the new version of Thunderbird doesn't like add ons?

Comment 5

[Stef]

Any update on this? Removing all add-ons seem to solve the problem but I'm not sure that this is a suitable solution. Any advice would be appreciated.

Comment 6

[Wayne Mery (:wsmwk)]

Maybe bug 1732515 will help. Beta next week. Hopefully on release the week after.

Comment 7

[Wayne Mery (:wsmwk)]

Or perhaps another example (among several) of bug 1674132

Comment 8

[Wayne Mery (:wsmwk)]

Stef, did your crash go away in version 91.4.0?

Comment 9

[Wayne Mery (:wsmwk)]

More specifically, when was your last crash? (listed in Help > More Troubleshooting information)

• Did your crashing stop with 91.3.1 circa Nov 14 (but throttled on Nov 16), or 91.3.2 circa Nov 18?
• Or perhaps later, with 91.4.0 circa Dec 7?