Closed Bug 1783543 Opened 3 years ago Closed 2 years ago

Unified folders does not include INBOX etc for some IMAP accounts

Categories

(Thunderbird :: Folder and Message Lists, defect)

Thunderbird 102
defect

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: jamesmknott, Unassigned)

References

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.0.0 Safari/537.36

Steps to reproduce:

On Thunderbird 102.1.1 (32-bit), I set View > Folders > Unified

Actual results:

I have two POP3 and two IMAP accounts. The "unified" INBOX (or SENT or JUNK) never provides a "unified" view for one of the IMAP accounts (at att.net -- email provided by Yahoo / Currently). The other IMAP and two POP3 work correctly. This worked great (no account changes) in Ver 91.0.3 and I think also fine in 91.8.1 but then regressed. Problem happens EVERY time. I have not tested with the 64-bit Thunderbird version (but I suppose I could).

Expected results:

Emails in the "unified" folders (INBOX, SENT, JUNK, TRASH) should show up in the Unified folder in addition to the individual folder.

Perhaps one of these https://mzl.la/3JJj15q ?

Component: Untriaged → Folder and Message Lists
See Also: → 1777818

A few weeks ago, I was able to resolve this problem by re-installing Thunderbird, and completely setting Thunderbird up new - I did NOT use ANY of the old profile/etc info. ALL profile info was re-entered entirely manually. I presume(??) that something in the existing configuration data files had become damaged. After the re-install, the Unified View problem was resolved.

From my perspective, my problem can now be CLOSED (but I'm not sure how to correctly do so with BugZilla, FYI).

Resolved (for me). Attempting to close this bug report.

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Resolution: --- → WORKSFORME
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