1777818 - Unified Inbox and Trash folders don't show emails

Status: RESOLVED INCOMPLETE

(Thunderbird :: Folder and Message Lists, defect)

Description

[wroot]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Firefox/102.0

Steps to reproduce:

Upgraded from 91 to 102 version

Actual results:

When i click on Inbox/Trash under Unified folders, it doesn't show any email. I can only see them if i expand Inbox or Trash and click on a particular account folder.

Actually i have an older bug report filed when Unified root folders stopped showing content in the same manner for Sent and Archive in 78 version. Now it also affects Inbox and Trash and makes Unified folders completely useless.

My TB storage was created from scratch 10+ years ago. Use POP3 for connected accounts.

Expected results:

As before 78 and 102 versions i should see emails from all accounts when clicking on root folders Inbox, Trash, Sent, Archives under Unified folders.

Comment 1

[Thomas D. (:thomas8)]

For 2 email accounts created on 102 (gmail & gmx, both imap), this is wfm - so 102 is able to show this correctly in principle.
Per comment 0, this would need testing upgrade from TB 91 to 102.

Comment 2

[wroot]

For some reason Unified inbox shows email from other accounts like Gmail and Outlook.com, but not from my main account. Main account is using POP3. The others use IMAP or some proprietary API. So, maybe problem is with POP3 accounts only.

Comment 3

[wroot]

Actually, just checked and Gmail is set to use POP, so not related. Something is up with my main account. Gmail and Outlook and were not used for many years and had forwarding to my main account. Main account is in TB for 10+ years. Using my hosting provided mail server.

Comment 4

[Wayne Mery (:wsmwk)]

oleg, Have you seen the same issue when going to version 115?

bug 1773822 is a possible cause, but I don't think we will ever know for sure.
bug 1777606 comment 13 has a workaround for that case.

Comment 5

[Phoenix]

Resolved per whiteboard