Open Bug 1802847 Opened 2 years ago Updated 2 years ago

Replies to wrong message after message "Open in new window"

Categories

(Thunderbird :: Folder and Message Lists, defect)

Thunderbird 102
defect

Tracking

(Not tracked)

UNCONFIRMED

People

(Reporter: jonathan.n.mills, Unassigned)

References

Details

(Whiteboard: [snnot3p][wfm])

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:107.0) Gecko/20100101 Firefox/107.0

Steps to reproduce:

If you open a message in a new window, then replies can fail.

eg - an Inbox with more than one message.

Select one message and right-click "Open in New Window". New Window opens.

In the main UI window (not the newly opened one) select a different message, Message B.

Thunderbird 102.5.0 (32 Bit) on Windows 10

In the main UI Window, click reply. A new reply window opens, but the details are message A's, not message B's.

Close the reply window.

Close the Window with Message A

In the main UI window, try Reply again.

No reply window opens.

Actual results:

When the "New Window" is opened, the reply generates a reply to the wrong message

When the "New Window" is closed, no reply window is generated.

Expected results:

When reply used, expect it to reply to message B.

Hey Jonathan, thanks, but this works for me on TB 102.5.0 (64-bit) on Win10, both for IMAP (gmail) and POP3 (gmx).
Here's what I've tried (next time, kindly number your steps and use - for results which will be converted to bullets):

STR

  1. Right-click message A from inbox > Open in a new window
  2. Back to 3-pane, select another message B from same inbox > click Reply (msg header button)

Actual result

  • Reporter: Replying to message B wrongly quotes message A which was opened in a window (and still open).
  • thomas8: Replying to message B correctly quotes message B (which is expected result).

Expected result

  • Replying to message B should quote message B.

Jonathan,

  • Does this fail for you on every message?
  • Does this still fail with ≡ > Help > Troubleshoot Mode…?
  • POP or IMAP?
  • Any other potentially relevant settings?
Severity: -- → S3
Component: Untriaged → Folder and Message Lists
Whiteboard: [wfm]

^^ Jonathan, we have some questions for you in comment 1.

Flags: needinfo?(jonathan.n.mills)

Thomas

Thank you for your reply.

Yes, it was failing consistently, I am using IMAP.

Headline: it does not fail with troubleshoot mode
Disable troubleshoot mode, and correct behaviour returns.
I examined my add-ons and disabled "Identity Chooser" add in. The problem no longer occurs with that disabled.

Think I need to approach the author of the add-on :-)

Thank you for you insight.

Jonathan

Flags: needinfo?(jonathan.n.mills)

Correction: Disable troubleshoot mode, and incorrect behaviour returns.

See Also: → 1823124
Whiteboard: [wfm] → [wfm][snnot]
Whiteboard: [wfm][snnot] → [snnot3p][wfm]
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