1803372 - Identities window unusable : just remain Cancel & OK buttons

Status: RESOLVED FIXED

(Thunderbird :: Account Manager, defect)

Description

[Nicolas Mandil (:NicolasWeb)]

Attachment: TB Identities window brocken.jpeg

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:109.0) Gecko/20100101 Firefox/109.0

Steps to reproduce:

1. Start with a fresh new profile
2. Setup an email account
3. Open Account preferences
4. Click on Manage identities button
5. Add an identity

Actual results:

Empty window, with just Cancel and OK buttons

Expected results:

The window should have all fields and sub tabs

Today daily and TB beta 8 are impacted

Comment 1

[Nicolas Mandil (:NicolasWeb)]

This is really annoying, because on an existing profile, any configuration you made can't be changed but is applied (signature, answering identity, OpenPGP, SMTP, ...)

Comment 2

[Heather Ellsworth]

On my Ubuntu 22.10 system, I see this too on the thunderbird beta snap, version 108.0b2-1.

The issue does not happen on the thunderbird deb (102.4.2+build2-0ubuntu0.22.10.1) provided in the Ubuntu archive, nor in the stable snap (v102.5.0-2). So on thunderbird 102 the identity panel is populated with the expected fields.

Bug in launchpad: https://bugs.launchpad.net/thunderbird/+bug/1998253

Comment 3

[Heather Ellsworth]

FWIW I tried an older version of the snap, 107.0b4-1, and editing an identity looke normal, with the expected stuff on the panel.

Comment 4

[Wayne Mery (:wsmwk)]

I'm not seeing this with beta on mac 12.4. But not a new profile. Is a new profile absolutely necessary step?

Comment 5

[seb128]

The new profile step isn't necessary no, it does the same on an existing profile. There is no warning/error on stderr not the in debug console

Comment 6

[Nicolas Mandil (:NicolasWeb)]

I use macOS 10.13.6 (I already had verified bugs, Theme for example, that do not occur with older macOS versions)
I had the issue on my usual profile and checked that I have it with a new profile (that is the case) to take apart a personal setting or profile corruption.

Comment 7

[Nicolas Mandil (:NicolasWeb)]

(I already had verified bugs, Theme for example, that do not occur with older macOS versions)

like bug 1781437 and bug 1781463

Comment 8

[Magnus Melin [:mkmelin]]

I can confirm it with the STR from comment 0.
Alice, can you give us a regression window?

Comment 9

[Alice0775 White]

Regression window;
https://hg.mozilla.org/comm-central/pushloghtml?fromchange=5171c08d7233b84a491d3d1a13264cef3a3cb61e&tochange=35e34ed159cbb6a8407be3de30b17951b6b02737
https://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=8a97830c36c3a6aedd56c1519773df80ddd68f9c&tochange=460e8620ad58b4d447c59e1e20ac94447979f2e6

Suspect: 1ad8f3c7f4b69004bd214f56df0a51704bec8402 Richard Marti — Bug 1797337 - Port bug 1796915: Use contain rather than min-{width,height} for scrollable dialogs. r=aleca

Comment 10

[Richard Marti (:Paenglab)]

Attachment: Bug 1803372 - Make the identity dialog work on small screens after bug 1796915. r=aleca

Comment 11

[Pulsebot]

Pushed by [e-mail]:
https://hg.mozilla.org/comm-central/rev/2d9e5216f608
Make the identity dialog work on small screens after bug 1796915. r=aleca

Comment 12

[Richard Marti (:Paenglab)]

Comment on attachment 9306705 [details]
Bug 1803372 - Make the identity dialog work on small screens after bug 1796915. r=aleca

[Approval Request Comment]
Regression caused by (bug #): bug 1797337
User impact if declined: empty identity dialog on some conditions
Testing completed (on c-c, etc.): on c-c
Risk to taking this patch (and alternatives if risky): low

Comment 13

[Wayne Mery (:wsmwk)]

Comment on attachment 9306705 [details]
Bug 1803372 - Make the identity dialog work on small screens after bug 1796915. r=aleca

There are no more betas this cycle. This will be in 109 next week.