Closed Bug 1830284 Opened 1 year ago Closed 1 year ago

There is no information about the restore dismissed suggestions functionality in the Firefox Suggest settings SUMO page

Categories

(support.mozilla.org :: Knowledge Base Content, defect)

Desktop
All
defect

Tracking

(firefox112 verified, firefox113 verified)

VERIFIED FIXED
Tracking Status
firefox112 --- verified
firefox113 --- verified

People

(Reporter: cmuntean, Unassigned)

References

(Blocks 1 open bug)

Details

Attachments

(3 files)

[Affected versions]:

  • Nightly 114.0a1
  • Beta 113.0b8
  • Firefox 12.0.1

[Affected Platforms]:

  • Mac 12.4
  • Windows 10 x64
  • Linux Mint 20

[Prerequisites]:

  • Have a new profile with the following prefs set:
  • browser.search.region to US
  • browser.urlbar.quicksuggest.dataCollection.enabled to true
  • browser.urlbar.merino.providers to adm,top_picks
  • browser.urlbar.bestMatch.enabled to true

[Steps to reproduce]:

  1. Open the Nightly browser with the profile from the prerequisites.
  2. Navigate to about:preferences#privacy page.
  3. Scroll down to the "Dismissed suggestions" subsection.
  4. Click the "Learn More" button.
  5. Observe the SUMO page.

[Expected result]:

  • There are notes regarding the new restore dismissed suggestions functionality.

[Actual result]:

  • There are NO notes regarding the new restore dismissed suggestions functionality.

[Notes]:

  • Attached is a screen recording of the issue.
See Also: → 1811980

The Dismissed suggestions "Learn more" link next to "Restore dismissed suggestions from sponsors and the web" goes to https://support.mozilla.org/en-US/kb/firefox-suggest?as=u&utm_source=inproduct

To Fabi: Update the How to customize Firefox suggest settings article for Firefox 112? I have a revision pending review - see https://support.mozilla.org/en-US/kb/firefox-suggest/history

Flags: needinfo?(flopez)

I believe the Dismissed Suggestions section is only available to a small number of users. But I want to confirm this. Tagging Chris here for more info. Also, is this riding the 114 train?

Flags: needinfo?(flopez) → needinfo?(cbellini)

Bug 1817401 indicates status-firefox112: --- → fixed

See Also: → 1817401
Component: Address Bar → Knowledge Base Content
Product: Firefox → support.mozilla.org
Version: Trunk → unspecified

This is rolling out over the course of the 112 release.

Status: NEW → RESOLVED
Closed: 1 year ago
Resolution: --- → FIXED

I have verified this issue on the latest Firefox 112.0.2 Release, Beta 113.0b9 and Nightly 114.0a1 build on Windows 10 x64, macOS 13.1 and Linux Mint 20.

  • The new "How can I manage my address bar suggestions?" section is correctly displayed on the SUMO page on Firefox 112.0.2 Release and Firefox 113.0b9 Beta.
  • However, the new section is not displayed on the latest Nightly 114.0a1 builds, but I have noticed that while the SUMO page is refreshed the new section is briefly displayed.

@Alice is there a limitation on the Nightly build for this section to not show up? Or maybe there is an issue that is only briefly displayed while refreshing the page? I am also attaching a screen recording of this behavior in Nightly.

Flags: needinfo?(alice.wyman)

(In reply to Cosmin Muntean [:cmuntean], Ecosystem QA from comment #5)

  • However, the new section is not displayed on the latest Nightly 114.0a1 builds, but I have noticed that while the SUMO page is refreshed the new section is briefly displayed.

@Alice is there a limitation on the Nightly build for this section to not show up? Or maybe there is an issue that is only briefly displayed while refreshing the page? I am also attaching a screen recording of this behavior in Nightly.

This is bug 1743073. Firefox 114 is not in the "Customize this article" version picker and the "default" Firefox version is used (it's still at version 110). See also https://github.com/mozilla/sumo/issues/968 which is still open.

Since the relevant section is for fx112, we could update the default Firefox version from 110 to 112 (bug 1827916) to fix the display in this article.

Flags: needinfo?(alice.wyman)

Thank you Alice for clarifying this. Considering this, I will mark this bug as Verified - Fixed for Firefox Release 112 and Beta 113.

Status: RESOLVED → VERIFIED
Flags: needinfo?(cbellini)
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