Open Bug 1842840 Opened 11 months ago Updated 3 months ago

Different UI for scrollbars on sites compared to Chrome

Categories

(Web Compatibility :: Knowledge Base, defect)

Firefox 117
Desktop
Windows 10
defect

Tracking

(firefox118 affected)

Tracking Status
firefox118 --- affected

People

(Reporter: rbucata, Unassigned)

References

(Blocks 8 open bugs)

Details

User Story

url:www.etsy.com/*
url:www.expedia.com/*
url:www.southwest.com/*
url:www.bilibili.com/*
url:world.taobao.com/*
url:www.bing.com/*
url:www.instagram.com/*
url:www.facebook.com/*

Attachments

(1 file)

This is a meta bug to track the differences in the UI of scrollbars present on different pages.

Attached image stackoverflow.png

Reproducible on stackoverflow.com as well.

Reproducible on vk.com

Tested with:

Browser / Version: Firefox Nightly 120.0a1 (2023-10-03) (64-bit) Chrome Version 117.0.5938.150 (Official Build) (64-bit)
Operating System: Windows 10 PRO x64

Reproducible on joom.com

Tested with:

Browser / Version: Firefox Nightly 120.0a1 (2023-10-03) (64-bit) / Chrome Version 117.0.5938.150 (Official Build) (64-bit)
Operating System: Windows 10 PRO x64

Duplicate of this bug: 1842743
Duplicate of this bug: 1842815
Duplicate of this bug: 1841831
Duplicate of this bug: 1841994
Duplicate of this bug: 1842196
Duplicate of this bug: 1842628
URL: 1842628
URL: 1842628
Flags: needinfo?(kberezina)
Flags: needinfo?(kberezina)
Whiteboard: [webcompat:needs-knowledgebase]
Blocks: 1884953
Blocks: 1884954
Blocks: 1885131
Blocks: 1885157
Blocks: 1885375
Blocks: 1885906
Blocks: 1885916

Ksenia, can you update the priorities of the new bugs, please?

Flags: needinfo?(kberezina)
Blocks: 1886118
Component: Site Reports → Knowledge Base
Priority: P3 → --
Summary: [META] Different UI for scrollbars on sites compared to Chrome → Different UI for scrollbars on sites compared to Chrome
Whiteboard: [webcompat:needs-knowledgebase]
No longer blocks: 1885131
No longer duplicate of this bug: 1841994
No longer duplicate of this bug: 1842196
No longer duplicate of this bug: 1842628
No longer duplicate of this bug: 1842743
User Story: (updated)
Flags: needinfo?(kberezina)
No longer blocks: 1885157
User Story: (updated)
No longer blocks: 1841831
No longer duplicate of this bug: 1841831

I don't understand what is this bug (and dependencies) about. Why does our scrollbar UI have to be exactly same as Chrome? Do we have any WHATWG specs about the scrollbar UI that we do not comply with? Do those differences cause actual usability problem?

https://github.com/webcompat/web-bugs/issues/125737 says bugs.mojang.com is unusable. But same for all other dependencies? That is, are Instagram, Facebook, Netflix, Discord, and Bing really unusable due to the scrollbar UI difference? Moreover, https://github.com/webcompat/web-bugs/issues/125737 is reported on Linux according to the reporter, but the Platform of this bug is "Windows 10".

If you want the exact clone of Chrome UI, just use Chrome.

Flags: needinfo?(rbucata)
Flags: needinfo?(rbucata)
No longer blocks: 1885375
Duplicate of this bug: 1885375
No longer blocks: 1885906
Duplicate of this bug: 1885906
No longer duplicate of this bug: 1842815
Blocks: 1885375
No longer duplicate of this bug: 1885375
No longer duplicate of this bug: 1885906
Blocks: 1885906

(In reply to Masatoshi Kimura [:emk] from comment #11)

I don't understand what is this bug (and dependencies) about. Why does our scrollbar UI have to be exactly same as Chrome? Do we have any WHATWG specs about the scrollbar UI that we do not comply with? Do those differences cause actual usability problem?

https://github.com/webcompat/web-bugs/issues/125737 says bugs.mojang.com is unusable. But same for all other dependencies? That is, are Instagram, Facebook, Netflix, Discord, and Bing really unusable due to the scrollbar UI difference? Moreover, https://github.com/webcompat/web-bugs/issues/125737 is reported on Linux according to the reporter, but the Platform of this bug is "Windows 10".

Hi Masatoshi. These bugs were collected during an exploratory QA testing on top sites. The purpose is to track all differences, but we're mainly interested in -webkit-scrollbar related ones (for example bug1841831, bug1885157, bug1885131). It's hard to pinpoint an exact root cause during QA testing, so we try to collect them all for further investigation. As for minor visual difference in scrollbars it is indeed a product choice and doesn't affect usability of the site, so those bugs are not actionable for now, unless we get reports from real users. Hope that answers your question.

As for the issue described in https://github.com/webcompat/web-bugs/issues/125737, I can't seem to reproduce it, so perhaps something has changed on the site, i.e. they've moved platforms for tracking bugs.

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