1856997 - Upgrade to 115 broke unified folders - Uncaught Error: Component returned failure code: 0x80550005 [nsIMsgFolder.msgDatabase]

Status: RESOLVED WORKSFORME

(Thunderbird :: Folder and Message Lists, defect, P1)

Description

[Nanu]

Attachment: IMG_20231003_141822.jpg

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/118.0

Steps to reproduce:

OS: Ubuntu 20.04(64bit)
I have tested with the beta version(119) with the same result. I have tried work around such as the following without fixing the issue:
http://kb.mozillazine.org/Unified_Folders_not_working

Go to menu item View-->Folders. Select Unified folders.

Actual results:

Unified folders gets selected with a check mark but menu stays up. The All Folders menu item is checked off but is greyed out to where I can not uncheck it. When I click on anywhere else to get the menu to get out of focus and select the menu again, the Unified Folder menu item is unchecked.
Also the error console produces this error when I select unified folders:

Uncaught Error: Component returned failure code: 0x80550005 [nsIMsgFolder.msgDatabase]

get dbFolderInfo resource:///modules/VirtualFolderWrapper.jsm:243 get searchFolders resource:///modules/VirtualFolderWrapper.jsm:125 init chrome://messenger/content/about3Pane.js:889 _initMode chrome://messenger/content/about3Pane.js:1958 _toggleMode chrome://messenger/content/about3Pane.js:1941 set activeModes chrome://messenger/content/about3Pane.js:1844 folderViewMenuOnCommand chrome://messenger/content/panelUI.js:743 oncommand chrome://messenger/content/messenger.xhtml:1

VirtualFolderWrapper.jsm:243

Expected results:

Unified folders should be checked with an item in the accounts list on the left side menu to select unified folders.

Comment 1

[Wayne Mery (:wsmwk)]

Magnus, do we know why editing the selection checkbox is blocked?

Comment 2

[Magnus Melin [:mkmelin]]

It's disabled if it's the last folder pane mode you have enabled. (Disabling the last one would mean unusable folder pane.)

Comment 4

[Geoff Lankow (:darktrojan)]

Try closing Thunderbird then removing the folder Mail/smart mailboxes from your profile folder.

Comment 5

[github]

Attachment: TB3.PNG

Hello

I try the last comment idea "delete the Mail/smart mailboxes" folder.

But i don't find such folder in my profil folder (Windows 10 pro).

Should i find this folder at another place?

Thank you.

Comment 6

[Geoff Lankow (:darktrojan)]

You're in …\AppData\Local\Thunderbird\Profiles but you should be in …\AppData\Roaming\Thunderbird\Profiles.

Comment 7

[github]

(In reply to Geoff Lankow (:darktrojan) from comment #6)

You're in …\AppData\Local\Thunderbird\Profiles but you should be in …\AppData\Roaming\Thunderbird\Profiles.

Hello

This solution works fine for me.

My unified folder are back

Thank you for the help.

Comment 8

[Wayne Mery (:wsmwk)]

Nanu,
Are you still seeing the errors mentioned in comment 0?

Comment 9

[kellso]

In Mac OS Sonoma 14.1.1, and Thunderbird Supernova 115.4.2, removing "Smart Mailboxes" (folders on my machine dating back to 2012) from each profile fixed the problem of not being able to enable unified folders.

Found in ...Users/user_name/Library/Thunderbird/Profiles/profile_name/Mail/smart mailboxes-n

Thunderbird recreates a new folder, "smart mailboxes" in "Mail", and everything is fine.

Thank you, @:darktrojan

Comment 10

[Phoenix]

Resolved per whiteboard and Comment 9