1863209 - browser hangs when press Ctrl+s

Status: RESOLVED DUPLICATE of bug 1774062

(Core :: Widget: Gtk, defect)

Description

[dickson lee]

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/119.0

Steps to reproduce:

open the firefox browser, open a website (e.g youtube.com) then press Ctrl+S

Actual results:

the browser page will hang.

Expected results:

the save as window should show up but shouldn't hang

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Core::Widget: Gtk' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 2

[Andre Klapper]

Does the problem still happen if you start Firefox in Safe Mode? (Safe Mode disables add-ons, extensions and themes, hardware acceleration and some JavaScript stuff in order to exclude some possible reasons for problems.) See https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
And does this also happen with a new and empty profile? See https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_6-create-a-new-firefox-profile

Comment 3

[dickson lee]

Hi Andre,
Thank you for your prompt response.

I can reproduce the problem in both Troubleshoot mode and with a new profile.

In short, I am able to reproduce the issue with the following combinations,

1. default profile, normal mode, press ctrl + s multiple times.
2. default profile, troubleshoot mode, pres ctrl + s multiple times.
3. new profile, normal mode, press ctrl + s multiple times.
4. new profile, troubleshoot mode, pres ctrl + s multple times.

Comment 4

[Martin Stránský [:stransky] (ni? me)]

Please attach your about:support page. Looks like a problem with portal file dialog used by sandboxed browsers.

Comment 5

[dickson lee]

Attachment: about support

Comment 7

[:gerard-majax]

Some people reported that reinstalling the portal fixed it: https://bugzilla.mozilla.org/show_bug.cgi?id=1851104#c0 does it works for you?

Comment 8

[dickson lee]

No, it doesn't work