1851104 - Firefox Snap Ubuntu 23.04 : "Save as" dialog not responding

Status: RESOLVED DUPLICATE of bug 1774062

(Firefox Build System :: Third Party Packaging, defect)

Description

[S. B.]

+++ This bug was initially created as a clone of Bug #1766196 +++

Steps to reproduce:

I try to save a fullscreen picture from firefox by pressing "Ctrl-S"

Actual results:

The dialog opens, lists the files, but pressing save or cancel does not do anythng. The only solution is to "killall firefox" in a terminal.

Expected results:

Image should be save when pressing "Save", and dialog closed. Dialog should just close on cancel

System

Ubuntu 23.04 x64 with Wayland graphics (Iris Xe, i915)
snapd/2.60.2 (series 16; classic) ubuntu/23.04 (amd64) linux/6.2.0-27-generic.
Name                         Version                     Rev    Tracking         Publisher            Notes
bare                         1.0                         5      latest/stable    canonical✓           base
core                         16-2.60.2                   15925  latest/stable    canonical✓           core
core18                       20230703                    2790   latest/stable    canonical✓           base
core20                       20230801                    2015   latest/stable    canonical✓           base
core22                       20230801                    864    latest/stable    canonical✓           base
firefox                      116.0.3-2                   3026   latest/stable    mozilla✓             -
gnome-3-28-1804              3.28.0-19-g98f9e67.98f9e67  198    latest/stable    canonical✓           -
gnome-3-38-2004              0+git.efb213a               143    latest/stable    canonical✓           -
gnome-42-2204                0+git.ff35a85               126    latest/stable    canonical✓           -
gtk-common-themes            0.1-81-g442e511             1535   latest/stable/…  canonical✓           -
snap-store                   41.3-71-g709398e            959    latest/stable/…  canonical✓           -
snapd                        2.60.2                      19993  latest/stable    canonical✓           snapd
snapd-desktop-integration    0.9                         83     latest/stable/…  canonical✓           -
[removed  some snaps for privacy reason]

I was able to fix the problem by

sudo dpkg --purge --force depends xdg-desktop-portal xdg-desktop-portal-gtk
sudo apt install xdg-desktop-portal xdg-desktop-portal-gtk

The two packages were installed before. Reinstalling did not work. Don't know if uninstall and install would have worked; purge and install did work.

I don't have console output before purge/reinstall of the two packages, unless the log is saved somewhere.

Comment 1

[:gerard-majax]

if purge/install fixes, it's a distro issue completely ...

Comment 2

[BugBot [:suhaib / :marco/ :calixte]]

The product::component has been changed since the backlog priority was decided, so we're resetting it.
For more information, please visit BugBot documentation.