Closed Bug 1873698 Opened 2 years ago Closed 9 months ago

Revamp the Switching from Chrome article [off-train]

Categories

(support.mozilla.org :: Knowledge Base Content, task)

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: lsiebert, Assigned: ffloare)

References

Details

Did you check out the steps and FAQs for submitting requests to the CX content team?

Note: Learn more at https://mozilla-hub.atlassian.net/wiki/spaces/MSS/pages/21430745/Mozilla+Support+Content

Is the content embargoed (yes or no)? [REQUIRED]

Note: If yes, please open Advanced Fields at the top left of this ticket, and check the Confidential Mozilla Employee Bug (non-security) box found near the bottom of the page.

Product

Choose one below and delete others. [REQUIRED]
Firefox

Select the type of request.

Choose one or more below and delete others. [REQUIRED]
Update existing article (https://support.mozilla.org/en-US/kb/switching-chrome-firefox)

Please provide a summary of the request. [REQUIRED]

Revamp article since the MKT team will send out a newsletter linking to it on January 23rd.

Is this an on- or off-train release? Please indicate the product version number, if applicable and add to the Summary field using the format of [Product V123]. [REQUIRED]

off-train

What is the anticipated release date? [REQUIRED]

Note: Content is typically published at, or within, 48 hours of the release.
January 22nd

Does the content need to be published prior to the release date? If so, when? [REQUIRED]

No

Does the content need to be localized in any languages outside of EN-US? If yes, please indicate which languages. [REQUIRED]

Note: Minimum of 10 days required for translation requests.
EFIGS

Please include any related JIRA/Github/Bugzilla tickets, documentation, demos or practical use cases. [REQUIRED]

N/A

Please include links to any design assets, visuals, figma files, etc. [REQUIRED]

Note: Please include final visual assets only.
N/A

Please add instructions for testing that will enable us to replicate the expected product behavior. [REQUIRED]

N/A

Does the content need approval prior to publishing? If so, by who? [REQUIRED]

No

Assignee: lsiebert → nobody
Assignee: nobody → lsiebert
Status: NEW → ASSIGNED
Assignee: lsiebert → dgalindo
Assignee: dgalindo → ffloare

I have written a draft here, and since Bugzilla doesn't mention the need for an approval, I'm considering updating the KB.

Flags: needinfo?(dgaleano)

Hi Flavius, the draft looks good. Just added a comment, but after that you should be good to publish.

Flags: needinfo?(dgaleano) → needinfo?(ffloare)

KB here. Will close the bug.

Status: ASSIGNED → RESOLVED
Closed: 9 months ago
Flags: needinfo?(ffloare)
Resolution: --- → FIXED

Flavius, can you review? See https://support.mozilla.org/en-US/kb/switching-chrome-firefox/history
I have a revision pending review, to remove "Starting in Firefox 140" and to add Linux to the warning note on not being able to automatically import passwords. The warning is already {for win, linux} but the content only has "on Windows".
See also the related bug 1965232 comment 13 ... which links to bug 1960560 comment 28 and bug 1513718.

Flags: needinfo?(ffloare)
See Also: → 1965232, 1960560

I'm reopening this bug since additional updates are needed. See https://support.mozilla.org/en-US/kb/switching-chrome-firefox/discuss/13722

Status: RESOLVED → REOPENED
Resolution: FIXED → ---

(In reply to Alice Wyman from comment #6)

I'm reopening this bug since additional updates are needed. See https://support.mozilla.org/en-US/kb/switching-chrome-firefox/discuss/13722

Hello Alice, I have corrected the for function to display the necessary info for mac devices. It seemed to work yesterday when I previewed it, but nonetheless now it should be alright.

I will be closing the bug, and if additional revisions should be made, you can let me know here in the comments.

Thank you!

Status: REOPENED → RESOLVED
Closed: 9 months ago9 months ago
Flags: needinfo?(ffloare)
Resolution: --- → FIXED

(In reply to Alice Wyman from comment #8)

I made some additional revisions. See https://support.mozilla.org/en-US/kb/switching-chrome-firefox/history

Thank you. I approved them. Greatly appreciated.

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