Open Bug 1875121 Opened 8 months ago Updated 6 months ago

searching directory popup during message compose

Categories

(Thunderbird :: Message Compose Window, defect)

Thunderbird 115
defect

Tracking

(Not tracked)

People

(Reporter: mdidomenico, Unassigned)

References

Details

Attachments

(1 file)

Steps to reproduce:

when composing a reply to a message with several contacts that are not in my addressbook, but rather in my company's ldap system, i briefly get a pop that says TB is searching the directory. which is fine. however, when it does this the pop steals focus from the window and i end up typing into another window or something.

it's super annoying, not only that there's a popup, but it's also usually 1-2seconds after the compose window opens, so i've already started typing my reply. which is then messed up because of the window focus stealing

Expected results:

can the popup be turned off

The window can't be turned of as is. But the code in question could be refactored to work without the window.

Keywords: dupeme
See Also: → 1833651

This happened also in version 102?

Flags: needinfo?(mdidomenico)

It's due to an ancient design deficiency.

it does not happen with v102, only 115+

Flags: needinfo?(mdidomenico)

I think it can happen with all versions. It may be more common with 115 since we're suggesting to encrypt more (and that for certain configurations ends up searching certs through ldap).

I screen shot would be helpful so we have the exact wording.

Flags: needinfo?(mdidomenico)

unfortunately that i cannot do, as the machines i use are on an isolated network. i'll see if i can grab the wording though.

Flags: needinfo?(mdidomenico)
Duplicate of this bug: 1885731
Status: UNCONFIRMED → NEW
Ever confirmed: true
Keywords: dupeme
Attached image popup.png

Just attached an image of the popup.
Please generalize to "whatever background task that suddenly thinks it's a good idea to tell you it's alive".
In all such situations, you'll soon or later get similar complaints about stolen focus and annoyed users.
Pop-ups should only be used when mandatory, i.e. when user input is required. In this case they should be (and typically are already) modal.
Modeless pop-ups with informative content should be completely banned in favour of the status line, IMO.

You need to log in before you can comment on or make changes to this bug.

Attachment

General

Created:
Updated:
Size: