Closed Bug 1875538 Opened 6 months ago Closed 6 months ago

message list frequently changes from unthreaded to threaded

Categories

(Thunderbird :: Folder and Message Lists, defect)

Thunderbird 115
defect

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1725127

People

(Reporter: castolon, Unassigned)

Details

(Keywords: dupeme)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:121.0) Gecko/20100101 Firefox/121.0

Steps to reproduce:

115.6.1 (64-bit)

View | Sort by | Unthreaded is selected.

Tbird randomly, and frequently returns to threaded mode even though the above selection never changes.

Actual results:

Messages become threaded.

Expected results:

Messages should permanently be unthreaded.

Does it also happen in Help > Troubleshoot Mode?

Component: Untriaged → Folder and Message Lists
Flags: needinfo?(castolon)
Keywords: dupeme
Summary: Cannot stop message threading → message list frequently changes from unthreaded to threaded
Version: Thunderbird 116 → Thunderbird 115

This is covered by bug 1725127.

Status: UNCONFIRMED → RESOLVED
Closed: 6 months ago
Duplicate of bug: 1725127
Resolution: --- → DUPLICATE

(In reply to Wayne Mery (:wsmwk) from comment #1)

Does it also happen in Help > Troubleshoot Mode?

In troubleshooting mode it seems to work okay, though I only have let it run that way for part of two days.

However, there is some behavior difference between troubleshooting and normal mode.

In both modes I have View|Sort by|Unthreaded selected as the default. I also have the the thread toggle icon enabled in the message pane, for both modes.

In troubleshooting mode, if I click the thread toggle, which then threads the messages, the View|Sort by| selection follows that action and then shows View|Sort by|Threaded.

As previously noted, in normal mode the View|Sort by| selection did not track the thread toggle.

However, before exiting Troubleshooting mode I cleared the startup cache.

Returning to normal mode, the View|Sort by| selection now tracks the thread toggle. Perhaps the cache was the issue and time will tell?

Clearing the cache did not work.

Uncommanded threading continues to occur (though the View|Sort by selection now changes to threaded when the message pane reverts to threading.

Flags: needinfo?(castolon)
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