1876673 - Hangs then Crashes sometimes when moving or deleting a message

Status: RESOLVED DUPLICATE of bug 646168

(Thunderbird :: Untriaged, defect)

Description

[afedotov861]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:122.0) Gecko/20100101 Firefox/122.0

Steps to reproduce:

Sometimes, when moving or deleting a message, thunderbird will hang for 5-10 seconds, and then crash. There seems to be no indication of when this will happen, though it occurs at least once every day for me. I usually only delete or move messages, and it is difficult to reproduce this behavior due to its unpredictability, so I can't say whether this is limited to these two operations or occurs with others e.g. marking as junk or read/unread.
I am using Arch Linux (amd64), thunderbird version 115.7.0-2, on KDE Plasma 5.27.10 (Wayland) though this issue has existed for a long time (more than a year, since before the thunderbird 115 UI refresh).
The stack trace suggests it's a problem with libxul.so, so maybe the problem could be rooted in UI.

Actual results:

Process 6833 (thunderbird) of user 1000 dumped core.

                                           Stack trace of thread 6833:
                                           #0  0x00007146465bf83c n/a (libc.so.6 + 0x8e83c)
                                           #1  0x000071464656f668 raise (libc.so.6 + 0x3e668)
                                           #2  0x000071463fa81fda n/a (/usr/lib/thunderbird/libxul.so (deleted) + 0x6281fda)
                                           ELF object binary architecture: AMD x86-64

Comment 1

[Magnus Melin [:mkmelin]]

We really need the crash id for this to be actionable. See https://support.mozilla.org/en-US/kb/thunderbird-crashes
(use an official build from thunderbird.net)

Comment 2

[afedotov861]

Apologies for the delay, I had to move to an official build of thunderbird to reproduce this bug. The crash handler let me submit a crash report, and I made sure to mention this bug ID number as a comment. It is report bp-01780a55-8701-444f-a482-f79a30240314. Here is the link to it: https://crash-stats.mozilla.org/report/index/01780a55-8701-444f-a482-f79a30240314

Comment 3

[Wayne Mery (:wsmwk)]

Thanks for the update. bp-01780a55-8701-444f-a482-f79a30240314 is crash signature is nsMsgXFViewThread::RemoveChildHdr aka bug 646168 which hopefully be very soon fixed in 115.9.0

Comment 4

[Wayne Mery (:wsmwk)]

afedotov861,
Is this problem gone for you in 115.9.0?

Comment 5

[afedotov861]

I think so, I haven't crashed so far!