Guidance notification (Windows only) on how to set Firefox as a default browser [Desktop V126]
Categories
(support.mozilla.org :: Knowledge Base Content, task)
Tracking
(Not tracked)
People
(Reporter: vtay, Assigned: lsiebert)
References
Details
Did you check out the steps and FAQs for submitting requests to the CX content team? (yes or no)? YES
YES
IMPORTANT NOTICE: FOR TIMELY PUBLICATION, CONTENT REQUESTS MUST BE SUBMITTED AT LEAST 14 DAYS BEFORE THE RELEASE DATE, ENABLING THE SUMO TEAM TO MAKE THEM LIVE WITHIN 48 HOURS POST-RELEASE. PLEASE ENSURE THAT ALL SUBMITTED INFORMATION, INCLUDING FEATURE DETAILS AND VISUAL ASSETS, IS FINAL. IN THE EVENT OF ANY UNFORESEEN CHANGES OR DELAYS NECESSITATING A PUSH TO A SUBSEQUENT RELEASE, PROMPTLY INFORM US TO PREVENT PUBLISHING AS PER THE ORIGINAL SCHEDULE.
Is the content restricted to staff or under embargo (yes or no)?
NO
Product (ensure to select only one product for each ticket. If your request involves multiple products, file an individual Bugzilla for each)
Choose one below and delete others. [REQUIRED]
Firefox for Desktop (Windows)
Select the type of request.
Choose one or more below and delete others. [REQUIRED]
KB content new content
In-product link request
Please provide a summary of the request and outline any user-facing changes. [REQUIRED]
We are no longer able to set Firefox as default with one click, Windows is forcing users to see the Windows Setting.
We are planning to land a "Guidance notification" in Fx126 to help educate users in the process and on the notifications there is a "show me how" that will lead to a SUMO page to explain how
Are the user-facing changes mentioned above final? (yes or no)? [REQUIRED]
Yes
Is this an on- or off-train release? Please indicate the product version number, if applicable, and add it to the end of the Summary field using the format of: Summary [Product V123]. [REQUIRED]
On Train. Fx126
What is the anticipated release date? [REQUIRED]
Fx 126
Does the content need to be published prior to the release date? If so, when? [REQUIRED]
No. However, if we could get a link to land on train by April 10, that would be great.
Does the content need to be localized in any languages outside of EN-US? If yes, please indicate which languages. [REQUIRED]
Standard L10N for Firefox . Please advise on the best way forward for this.
Please include any related JIRA/Github/Bugzilla tickets, documentation, demos or practical use cases. [REQUIRED]
SPEC: https://docs.google.com/document/d/1Os13E8Q3PZqabsBdmWgK5GmdG9RfJZiu4I4bPlpF8KA/edit#heading=h.zhy0k4jn3zde
Concept Brief: https://docs.google.com/presentation/d/18rtKb_oCW9S6qpPPqxEykQg7RbbDUabRMy-Uuwv0Cj4/edit#slide=id.p2
https://mozilla-hub.atlassian.net/browse/FIDE-1742
https://mozilla-hub.atlassian.net/browse/FIDEDI-814
Example of the experiences - note Win 10 and Win 11 are a little different
Please include links to any design assets, visuals, figma files, etc. [REQUIRED]
Please add instructions for testing that will enable us to replicate the expected product behavior. [REQUIRED]
demo video describing how to trigger the guidance notification and expectations under different UX flows, as well as a demo of how existing web notifications work and should continue to work.
https://drive.google.com/file/d/1-4I3pQPb0mKpH-e8sCjK91Qg5NzkYaRQ/view?usp=sharing
Does the content need approval before publishing? If yes, identify the one approver responsible for this task.
@Venetia Tay, @David Rubino
It is currently on Nightly; if you do not Firefox as default and launch first run, and choose "set firefox to default", you should see it.
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The updated content is now live! https://support.mozilla.org/en-US/kb/how-change-your-default-browser-firefox-windows
Description
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