Closed
Bug 1898648
Opened 4 months ago
Closed 2 months ago
adding address to address book via avatar icon sometimes fails: icon remains gray, allowing multiple duplicate contacts to be added
Categories
(Thunderbird :: Address Book, defect)
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 1773611
People
(Reporter: chrizilla, Unassigned)
References
Details
(4 keywords)
Attachments
(1 file)
34.05 KB,
image/png
|
Details |
summary
Clicking on the gray avatar (unknown-address-icon) in the email header sometimes doesn't work correctly:
Each click adds a duplicate address book contact and the icon does not turn blue.
steps to reproduce
- go to Inbox
- select an email from an unknown recipient (not stored in any address book)
- sender address has a gray avatar
- try to add sender to address book by doing the following (both fail):
- click on avatar OR
- right-click on sender address and select
add to address book
from the context-menu
expected results
- avatar icon should turn blue
- contact should be added to address book
- right-click context-menu for sender should now include
edit contact
menu item - right-click context-menu for sender should not include
add to address book
menu item
actual results
- no ux-userfeedback:
- Avatar icon stays gray.
- Right-click context-menu for sender does not include
edit contact
menu item. - Right-click context-menu for sender still includes
add to address book
menu item.
- Contact is added, but due to the preceding 3 items user assumes the contrary. (ux-trust)
- Therefore user repeatedly clicks on avatar (ux-trust), but it still stays gray.
- As a consequence, multiple duplicate contacts are created (ux-mode-error), see screenshot in comment #1
- BTW, this should be prevented by bug 45946.
reproducible: sometimes
Unfortunately the bug does not always occur (so "cannot reproduce" doesn't equal WORKSFORME here).
I am observing the bug regularly, but have not found any clue as to what conditions must be fulfilled for manifestation. It seems to appear randomly (not saying it is), so it's probably hard to reproduce and track down.
image content: screenshot of ghost contacts created by repeated clicks on the gray avatar icon
Blocks: tb-new-addrbook
No longer blocks: tb-new-addrbook
Status: NEW → RESOLVED
Closed: 2 months ago
Duplicate of bug: 1773611
Resolution: --- → DUPLICATE
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Description
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