1907540 - Thunderbird autoupdates to version 128 esr which is not compatible with macOS 10.13

Status: RESOLVED WORKSFORME

(Thunderbird :: General, defect, P1)

Description

[LC475]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:109.0) Gecko/20100101 Firefox/115.0

Steps to reproduce:

I run Thunderbird 115.12.2 on a Mac running macOS 10.13.6, it has autoupdated to Thunderbird 128 which exceeds my system req

Actual results:

Thunderbird unable to launch

Expected results:

no autoupdate

Comment 1

[Wayne Mery (:wsmwk)]

Unlike version 115, 10.13 is not supported for version 128 https://www.thunderbird.net/en-US/thunderbird/128.0beta/releasenotes/

Please check Help > Troubleshooting information.
What channel is listed?

Comment 2

[Wayne Mery (:wsmwk)]

Ramona, vlad, do you have a macOS 10.13 or 10.14 to test whether 115 offers you an update?

1. Our update rules should be blocking updating from 115 for unsupported OS
2. Our update rules should currently be blocking any updates from any OS.

Comment 3

[Wayne Mery (:wsmwk)]

I was wrong. The update rule for Mac 10.13/14 is missing. Working on it now.

Comment 4

[Vlad Lucaci, Thunderbird QA (:vlucaci)]

Hello,

Unfortunately macOS 10.15.7 is the oldest macOS version in our possession. (macBook Pro , mid 2015)

I have tried to reproduce this issue on my macOS 10.15.7 (starting from TB115.12.2 and TB115.13.0) and I did not receive any prompt to update to TB 128.0esr, so at least that works as expected.

Comment 5

[Wayne Mery (:wsmwk)]

Indeed updates to 128 from any OS should not be possible given the current rules, unless a) the user's channel is something other than "esr" or b) the user updated in the brief period yesterday when we did have updates enabled.

Comment 6

[LC475]

Do you want me to restest an update on my Mac running macOS 10.13.6?
But I am going on holiday tomorrow...

Comment 7

[Wayne Mery (:wsmwk)]

When exactly did the update happen?

Comment 8

[LC475]

Today, it happened when I started my computer, a few minutes before I open this ticket

Comment 9

[LC475]

http://cdk01.free.fr/Thunderbird.jpg

Comment 10

[Kai Engert [:KaiE:]]

I have a macbook that is still running 10.12. (I'm intentionally not updating that machine.)
Ping me with instructions, if you need me to help testing.

Comment 11

[Corey Bryant]

This is handled by rule 17941 (Darwin 18 is macOS 10.14). This is only helpful to the Thunderbird release team but worth noting here.

Comment 12

[Wayne Mery (:wsmwk)]

Sorry for the trouble. Rule 17941 was missing when this bug was reported.