1911477 - Since v128 the inbox/message view shows all new mail as having no subject, no sender and date 1970-01-01

Status: UNCONFIRMED

(Thunderbird :: Folder and Message Lists, defect)

Description

[Minipudding]

Attachment: Screenshot 2024-08-04 at 20.49.13.png

Steps to reproduce:

Exported full mailbox+config from Thunderbird 115, imported on "fresh" unconfigured Thunderbird 128.

Actual results:

All e-mail fetched with Thunderbird 128 are shown in the inbox/message list as blank sender, blank subject, and with a date 1970-01-01 01:00:00. Clicking an e-mail in order to read it will however show the sender/subject/etc. correctly in the "header" portion above the e-mail text.

All previous e-mails obtained during the import appear normal in the inbox/message list, as can be seen in the attached screenshot.

Expected results:

All e-mail should of course be shown with the sender, subject, date just as Thunderbird 115 did before I "upgraded".

Comment 1

[Francesco]

It this IMAP or POP/local folders? If POP, it looks like a duplicate of bug 1911076. Windows? 32bit or 64bit? Or which OS?

Comment 2

[Minipudding]

(In reply to Francesco from comment #1)

It this IMAP or POP/local folders? If POP, it looks like a duplicate of bug 1911076. Windows? 32bit or 64bit? Or which OS?

This is with POP3, on macOS Sonoma Arm64.

Comment 3

[Minipudding]

More data in case it matters: my mailbox footprint is relatively small, not even 500 MB in size.

Comment 4

[Francesco]

Have you tried repairing it? Some reports say that after repairing the "empty" messages are gone altogether, so take a backup copy of the mailbox before you repair. The raw data file should be enough to keep since the system can always reconstruct the .msf from it.

Comment 5

[gene smith]

I've never done the "export/import" method when updating to a new TB version. Did you try just running TB 128 with your working 115 profile and not do the export/import? Or maybe you are saying the problem only occurs if you do the export/import update but is OK if you just run 128 with the original profile?
FWIW, I can receive new POP3 messages OK when just running 128/64-bit with the original profile.

Comment 6

[gene smith]

I created a profile with single POP3 account with 115 and exported it to zip file. Then ran 128 and imported the zip file into new empty profile called "import". I'm able to receive new message OK and view them on profile "import" running on 128. Tested this using linux.

Comment 7

[Minipudding]

(In reply to Francesco from comment #4)

Have you tried repairing it? Some reports say that after repairing the "empty" messages are gone altogether, so take a backup copy of the mailbox before you repair. The raw data file should be enough to keep since the system can always reconstruct the .msf from it.

Repairing the inbox fixed the misinterpreted e-mails that were currently in the folder, but new e-mails fetched afterwards still show up in the message list as blank and with 1970-01-01 date.

Comment 8

[Minipudding]

(In reply to gene smith from comment #5)

I've never done the "export/import" method when updating to a new TB version. Did you try just running TB 128 with your working 115 profile and not do the export/import? Or maybe you are saying the problem only occurs if you do the export/import update but is OK if you just run 128 with the original profile?
FWIW, I can receive new POP3 messages OK when just running 128/64-bit with the original profile.

I did not try to start 128 with the old data/profile already in place, as I was migrating to a new computer and new OS installation. It is/was a "fresh" TB 128 with no previous data/config available.

Comment 9

[Francesco]

(In reply to Minipudding from comment #7)

Repairing the inbox fixed the misinterpreted e-mails that were currently in the folder, but new e-mails fetched afterwards still show up in the message list as blank and with 1970-01-01 date.

Very interesting, so you have a repaired mailbox which shows newly received/added messages as corrupted. I'm sure the devs will want to have a look at a snapshot of that mailbox to work out what's going on.

Comment 10

[Arthur K. (he/him)]

(In reply to Minipudding from comment #7)

(In reply to Francesco from comment #4)

Have you tried repairing it? Some reports say that after repairing the "empty" messages are gone altogether, so take a backup copy of the mailbox before you repair. The raw data file should be enough to keep since the system can always reconstruct the .msf from it.

Repairing the inbox fixed the misinterpreted e-mails that were currently in the folder, but new e-mails fetched afterwards still show up in the message list as blank and with 1970-01-01 date.

Can I ask one question: Is your profile and TB installed locally on your PC?

Comment 11

[Minipudding]

(In reply to Arthur K. (he/him) from comment #10)

Can I ask one question: Is your profile and TB installed locally on your PC?

Yes, everything including TB is stored on internal storage on local file system in my user's home, and I'm running as a plain normal unprivileged (non-admin) user.

Comment 12

[Minipudding]

A bit more data: the exported mailbox from TB 115 came from an older macOS/x86 setup, before I imported it on a newer macOS/Arm64 setup. The profile was created on a Thunderbird version earlier than 115, which over time saw several "in-app" updates.

Comment 13

[Magnus Melin [:mkmelin]]

Are you able to share the mailbox (privately)?

Comment 14

[Minipudding]

(In reply to Magnus Melin [:mkmelin] from comment #13)

Are you able to share the mailbox (privately)?

Unfortunately not. It contains both personal and work-related e-mails.

Is some compromise possible? Partial content? DDL for the schemas?