Closed Bug 1912469 Opened 1 year ago Closed 9 months ago

Importing does not work

Categories

(MailNews Core :: Import, defect)

Thunderbird 128
Unspecified
Windows 11
defect

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: johnbast, Unassigned)

References

(Blocks 1 open bug)

Details

Steps to reproduce:

I tried importing various top level folders on another computer with an existing install (v128.1). These imports failed. Messages did not become available. This issue may be related to bug 1907984 .

Reproduce using a sbd folder containing mailbox files and structure:
#method 1
Import from another Thunderbird installation
Choose a profile folder
Select Mail Messages
Start Import
Finish (restarts)

#method 2
Import from a file
Import backed-up Profile
Choose a profile folder
Select Mail Messages
Start Import
Finish (restarts)

This creates empty Thunderbird Import and Thunderbird Import1 numbered folders that are empty. I tried to import copied local folders too with the same result.

Manually copying mbox files did not work either.

Actual results:

Importing mbox files did not work.

Expected results:

Importing mbox files should work.

Windows 11 23H2
Thunderbird v128.1

Please check error console for related failure messages.

Component: Untriaged → Import
Flags: needinfo?(johnbast)
Product: Thunderbird → MailNews Core

No errors at all except those that were already there.

Flags: needinfo?(johnbast)

Import seems to work at least on linux.

See Also: → 1911951

(In reply to Magnus Melin [:mkmelin] from comment #5)

Import seems to work at least on linux.

Did you use one of the methods I used? Was is a profile folder or a sbd folder?

I used method #1

Blocks: tb128found

John, does this still fail for you?
Anything in Error COnsole? (ctrl+shift+J)

Flags: needinfo?(johnbast)
OS: Unspecified → Windows 11

(In reply to Wayne Mery (:wsmwk) from comment #8)

John, does this still fail for you?
Anything in Error COnsole? (ctrl+shift+J)

Whiteboard: [closeme 2025-03-11]

Resolved per whiteboard

Status: UNCONFIRMED → RESOLVED
Closed: 9 months ago
Flags: needinfo?(johnbast)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2025-03-11]
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